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- Tasks: Manage client inquiries and support the Lettings team with compliance and administration.
- Company: Leading lettings agency in Edinburgh focused on client experience.
- Benefits: Full-time role with opportunities for career growth and personal development.
- Other info: Emphasis on teamwork and personal development for career advancement.
- Why this job: Join a supportive team and enhance your customer service skills in a dynamic environment.
- Qualifications: Strong customer service skills and proficiency in IT systems.
The predicted salary is between 30000 - 42000 £ per year.
A leading lettings agency in Edinburgh is seeking a Portfolio Administrator for full-time support to the Lettings team. You will manage client inquiries, assist Portfolio Managers, and ensure compliance with company policies. This role is well-suited for candidates with strong customer service skills and proficiency in IT systems. The position promises career growth in a supportive environment, emphasizing teamwork and personal development.
Lettings Portfolio Admin — Elevate Client Experience employer: Rettie
Contact Detail:
Rettie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Portfolio Admin — Elevate Client Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the lettings industry and let them know you're on the hunt for a Portfolio Admin role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for admin roles in lettings and practice your responses. We want you to showcase your customer service skills and IT proficiency, so be ready to give examples from your past experiences.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a perfect fit for the team and keep you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, applying directly shows your interest in being part of our supportive environment focused on teamwork and personal development.
We think you need these skills to ace Lettings Portfolio Admin — Elevate Client Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant IT experience. We want to see how you can elevate the client experience, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about lettings and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Teamwork Skills: Since this role emphasises teamwork, share examples of how you've successfully collaborated with others in previous roles. We love seeing candidates who can work well with a team to achieve common goals!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Rettie
✨Know Your Stuff
Make sure you understand the lettings industry and the specific role of a Portfolio Administrator. Brush up on common client inquiries and how to handle them, as well as the compliance aspects that are crucial for the job.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about situations where you resolved issues or went above and beyond for clients, as this will demonstrate your fit for the role.
✨Get Familiar with IT Systems
Since proficiency in IT systems is key, be ready to discuss any relevant software you’ve used in previous roles. If you can, research the specific systems the agency uses and mention your adaptability to new technologies.
✨Emphasise Teamwork and Growth
This role values teamwork and personal development, so come prepared to talk about how you work well in a team setting. Share your aspirations for growth within the company and how you can contribute to a supportive environment.