At a Glance
- Tasks: Manage lettings portfolio, support landlords and tenants, and ensure smooth tenancy processes.
- Company: Join a growing lettings team in a dynamic property management company.
- Benefits: Gain hands-on experience, develop your career, and work in a supportive environment.
- Other info: Full training provided, perfect for those eager to learn and grow.
- Why this job: Kickstart your career in property management with real responsibilities and growth opportunities.
- Qualifications: Interest in property, strong communication skills, and a proactive attitude.
The predicted salary is between 25000 - 30000 £ per year.
Key details
- Location: Bath Street, Glasgow
- Department: Lettings
- Reports to: Associate Director
- Hours per week: 37.5 hours
About the role
Due to the continued growth of our lettings portfolio, we are delighted to be recruiting a Trainee Property Manager to join our Glasgow Lettings Team. This is an excellent opportunity for someone who is at the start of their journey into property and is keen to build a long-term career in lettings.
In this trainee role, you will be supported to develop your knowledge of the lettings and property management process, while learning how to deliver an exceptional experience for landlords, tenants and colleagues. You will gradually build confidence in managing client relationships, coordinating key tenancy processes and understanding how to support the performance of a residential property portfolio.
We are looking for someone with a genuine interest in property, strong communication skills and the confidence to work with a range of people. Some previous property, lettings or customer-facing experience would be helpful, but more important is your enthusiasm to learn, your ability to stay well organised, and your commitment to developing a career in lettings with Rettie.
About you
Ideally, the preferred candidate will already have some experience in lettings or an estate agency environment handling customer service and administration. It is also very important that you are confident, well organised and genuinely interested in building a career in lettings.
You will enjoy working with people, communicating clearly and professionally, and taking responsibility for keeping tasks on track. You should be comfortable learning new systems and processes, asking questions, and developing your knowledge through hands-on experience and support from the wider team.
Key responsibilities
- Responsible for the effective management and performance of the lettings portfolio by helping to minimise void periods, support rent and arrears processes, and contribute to a positive experience for landlords and tenants.
- Responsible for the accurate administration of key lettings processes, including compliance checks, safety testing, tenant referencing, move ins, inspections, maintenance, checkouts and deposit administration.
- Communicate confidently and professionally with clients, tenants, contractors and colleagues, ensuring tasks are followed through, records are kept up to date, and service standards are maintained.
Key requirements
Essential
- A full clean driving licence
- A genuine interest in property and a desire to build a career in lettings
- Strong communication skills, with the confidence to speak with clients, tenants, contractors and colleagues
- Excellent organisational skills and the ability to manage multiple tasks with attention to detail
- A proactive, positive approach and willingness to learn
- Competence using IT systems, including Microsoft Word, Excel and Outlook
Desirable
- Some previous experience in property, lettings, estate agency, administration or a customer facing role
- An understanding of the lettings process or an interest in learning more about the private rented sector
- Experience using property software or confidence learning new systems
- An interest in developing knowledge of lettings legislation, compliance and best practice
- Previous experience working in a busy team environment where organisation and customer service were important
Competencies
- Customer focused
- Teamwork
- Effective communicator
- Effective under pressure
- Organisational ability
- Relationship building
- Strategic
Trainee Property Manager employer: Rettie & Co
As a leading property agency in Shawlands, Glasgow, we pride ourselves on fostering a dynamic and supportive work environment that empowers our Branch Manager to excel. Our commitment to employee growth is evident through ongoing training and mentorship opportunities, while our collaborative culture ensures that every team member feels valued and motivated to contribute to our clients' success. With a focus on community engagement and a strong local market presence, this role offers the chance to make a meaningful impact in both your career and the lives of our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Property Manager
✨Get into the Local Scene
Dive headfirst into your local real estate scene! Attend property exhibitions, open houses, and local networking events to meet industry professionals and get a feel for the market. This insider knowledge can be invaluable when you’re chatting with potential employers like Rettie & Co.
✨Leverage Your University’s Resources
If you're still at uni, make the most of your career services! They often have partnerships with real estate firms and can help you land that trainee role. Plus, many universities host career fairs—great places to meet recruiters from companies like Rettie & Co looking for fresh talent!
✨Connect with Estate Agents
Reach out directly to local estate agents and ask if they’re looking for trainees or have any upcoming opportunities. Even if they don’t have anything right now, building a relationship might pay off in the long run. They could remember you for future roles, so don’t be shy!
✨Make Your Passion Known
When you’re applying for trainee positions, let your passion for real estate shine through! Craft your cover letter and conversations around what excites you in the industry and why you want to join a company like Rettie & Co. This enthusiasm can help you stand out from the crowd!
We think you need these skills to ace Trainee Property Manager
Some tips for your application 🫡
Let Your Personality Shine:Being a trainee in real estate means you'll need to interact with clients and colleagues regularly. Make sure your cover letter reflects your enthusiasm for the industry and your personal approach. Use examples from your experiences that showcase your communication skills and passion for property!
Tailor Your CV with Relevant Credits:For a real estate role, it’s great to highlight any relevant coursework, internships, or part-time jobs in property management or real estate. Include any certifications, like a property management qualification, to stand out and show your commitment to learning the trade. We want to see your growth potential!
Showcase Your Local Knowledge:In real estate, knowing the local market is crucial. If you've done any research or projects related to your area, mention them in your application. It shows you're not just interested in real estate generically but have a personal connection and understanding of the environment you're looking to work in.
Highlight Your Educational Journey:As a trainee, your educational background will be front and centre. Be sure to mention relevant courses, projects, or any volunteering experiences that demonstrate your eagerness to learn and your dedication to growing in the field. Remember, we’re looking for potential and ambition at Rettie & Co!
How to prepare for a job interview at Rettie & Co
✨Brush Up on Market Knowledge
Since you’re diving into the real estate world, make sure you've done a bit of homework on current market trends and local properties. Knowing the basics about housing market dynamics will help us engage in meaningful conversations with the interviewers at Rettie & Co.
✨Showcase Your Communication Skills
As a trainee in real estate, you’ll be interacting with clients and colleagues regularly. During the interview, highlight any experience you've had in customer service or negotiation – it shows you have the interpersonal skills needed for the job!
✨Prepare for Situational Questions
Expect some role-play scenarios or case studies, where you might have to negotiate a deal or handle a client's concerns. Practise how you would approach these situations; it’ll help us demonstrate our problem-solving abilities to Rettie & Co.
✨Emphasise Your Eagerness to Learn
As this is a trainee position, let your enthusiasm shine through! Share examples of how you're keen to absorb new knowledge and skills in real estate. Highlighting our willingness to learn can really set us apart from other candidates.
