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- Tasks: Provide admin support to the Lettings Team and manage client interactions.
- Company: Leading letting agency in Edinburgh with a focus on client experience.
- Benefits: Collaborative work environment and opportunities for professional growth.
- Why this job: Enhance client experiences while developing your administrative skills.
- Qualifications: At least one year of admin experience and excellent communication skills.
- Other info: Full UK driving licence required; supportive team culture.
The predicted salary is between 28800 - 43200 £ per year.
A leading letting agency in Edinburgh is seeking a Portfolio Administrator to provide comprehensive administrative support to the Lettings Team. The role involves managing client interactions and ensuring exceptional customer service.
Ideal candidates will have at least one year of administrative experience, a full UK driving licence, and excellent communication skills. You will work closely with Portfolio Managers to enhance client experiences, handling tasks such as documentation preparation and financial management.
The position offers a collaborative and supportive working environment.
Lettings Portfolio Administrator – Client Experience employer: Rettie & Co
Contact Detail:
Rettie & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Portfolio Administrator – Client Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the lettings industry and let them know you're on the hunt for a Portfolio Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to client experience and administrative tasks. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills! During interviews, be sure to highlight specific examples of how you've provided exceptional customer service in previous roles. This will demonstrate your fit for the Portfolio Administrator position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Lettings Portfolio Administrator – Client Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and any relevant skills that match the job description. We want to see how your background aligns with the role of a Lettings Portfolio Administrator.
Show Off Your Communication Skills: Since this role involves managing client interactions, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect your ability to engage effectively with clients.
Highlight Teamwork Experience: We love a collaborative spirit! If you’ve worked closely with others in previous roles, make sure to mention it. Show us how you can contribute to enhancing client experiences alongside our Portfolio Managers.
Apply Through Our Website: To ensure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Rettie & Co
✨Know Your Stuff
Before the interview, make sure you understand the role of a Lettings Portfolio Administrator inside out. Familiarise yourself with the key responsibilities like managing client interactions and documentation preparation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples from your past experience where you've successfully interacted with clients or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Your Organisational Skills
As an administrator, being organised is key. Think of specific instances where you've managed multiple tasks or projects effectively. You could mention how you prioritised tasks to meet deadlines or how you kept track of important documents, which will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for financial management, or how they measure client satisfaction. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
