At a Glance
- Tasks: Lead a dynamic team, drive business growth, and ensure exceptional client experiences.
- Company: Join a leading property agency in Shawlands, Glasgow with a collaborative culture.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Exciting opportunity for ambitious individuals looking to grow their career.
- Why this job: Make a real impact in the property market while developing your leadership skills.
- Qualifications: Experience in residential estate agency and strong leadership abilities required.
The predicted salary is between 40000 - 50000 £ per year.
Key details
- Location: Shawlands, Glasgow
- Hours: Full Time (37.5 hours)
About the role
We are seeking an experienced and commercially driven Branch Manager to oversee our Shawlands office. This is a senior management role focused on providing clear direction, supporting branch performance, strengthening local market presence, and ensuring the team delivers exceptional client service, while staying close enough to the day-to-day to step in and support where needed.
About you
The successful candidate will bring strong residential agency experience, sound commercial judgement and excellent people leadership, with the ability to guide the team, oversee standards and take a practical, hands-on approach to driving growth across the local market. You’ll be an ambitious, commercially minded property professional who enjoys leading from the front. Confident, credible and relationship-focused, you’ll know how to build trust with clients, motivate a team and identify opportunities to grow market share. This role would suit someone who combines strong leadership with a practical, hands-on style. You’ll be comfortable setting direction, supporting day-to-day performance and stepping in where needed to help the team deliver outstanding results. Positive, organised and solutions-focused, you’ll take pride in creating a collaborative branch culture and delivering an excellent client experience.
Key responsibilities
- Leadership and Team Management
- Lead and develop a high-performing branch team, providing visible day-to-day support where needed
- Build a positive culture of collaboration, accountability and continuous improvement
- Recruit, mentor and support team members
- Business Development & Growth
- Drive instructions, market share and fee income through both leadership and practical involvement
- Build strong relationships with clients, introducers and local contacts
- Identify revenue opportunities and strengthen local presence
- Work with the marketing team to drive local initiatives, campaigns and community engagement
- Market Knowledge
- Oversee instruction generation and actively support the team in converting opportunities
- Use strong local market knowledge to guide pricing, marketing strategy and saleability discussion
- Monitor local market trends, competitor activity and buyer demand
- Client Experience
- Ensure a first-class client experience, stepping in personally on key matters where appropriate
- Manage key relationships and complex client matters
- Maintain clear, responsive and professional communication
- Drive satisfaction, repeat business and referrals
- Financial Performance
- Deliver profitability, fee income and market share targets
- Monitor KPIs, identify performance gaps and support the team in taking practical action
- Manage budgets, resources and operational costs
- Maximise cross-referrals across the wider business
- Compliance and Governance
- Ensure compliance with legal, regulatory and company requirements
- Maintain strong record keeping, AML compliance and risk management
- Promote best practice and consistency across branch activity
Key requirements
- Essential
- Significant experience within residential estate agency
- Proven track record of growing market share and branch performance
- Strong local market knowledge and sound commercial judgement
- Demonstrable leadership and people management experience
- Commercially astute with a strong focus on results
- Excellent communication and relationship-building skills
- Full UK driving licence
- Desirable
- Experience leading a high-performing residential branch
- Valuation experience would be advantageous
- Established network within the Glasgow and Southside property market
- Experience operating at a senior management level
Competencies
- Collaboration
- Customer Focus
- Communication
- Problem Solving & Innovation
- Planning & Organising
- Positive Mindset
- Negotiation
- Business Development
- Decision Making
- People Management
Branch Manager / Associate Director in Glasgow employer: Rettie & Co
As a leading property agency in Shawlands, Glasgow, we pride ourselves on fostering a dynamic and supportive work environment that empowers our Branch Manager to excel. Our commitment to employee growth is evident through ongoing training and mentorship opportunities, while our collaborative culture ensures that every team member feels valued and motivated to contribute to our clients' success. With a focus on community engagement and a strong local market presence, this role offers the chance to make a meaningful impact in both your career and the lives of our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager / Associate Director in Glasgow
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Rettie & Co.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Rettie & Co? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Rettie & Co's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Branch Manager / Associate Director in Glasgow
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Branch Manager / Associate Director role at Rettie & Co, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Rettie & Co
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Rettie & Co operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Rettie & Co. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Rettie & Co.
