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For Companies At a Glance
- Tasks: Manage lettings, build client relationships, and ensure compliance across your property portfolio.
- Company: Join a leading lettings team in Edinburgh focused on exceptional customer experiences.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real impact in the lettings industry while working with a friendly, close-knit team.
- Qualifications: ARLA qualified with at least two years' experience in lettings and a full UK driving licence.
- Other info: Dynamic role with a focus on teamwork and effective communication.
The predicted salary is between 36000 - 60000 £ per year.
Key details
- Location: Edinburgh
- Department: Lettings
- Reports to: Associate Director
- Hours per week: 37.5 hours
- Hours of work: Monday to Friday (09:00 - 17:30)
Key requirements
- Essential
- Full, clean driving licence
- Working towards MARLA
- Detailed knowledge of the PRS
- Detailed knowledge of the PRT legislation
- Detailed knowledge of the Edinburgh lettings market
- Proficient in the use of IT systems including MS Word, Excel & Outlook
- Experience in the management of client relationships
- Experience in conflict resolution and negotiation
- Previous management of a residential property portfolio under a portfolio management structure
- Use of REAPIT or experience using property software
- The ability to analyse the performance of residential assets and produce investment appraisals
- MARLA qualified
About the role
The principle aim of the Edinburgh Lettings Team is to ensure an exceptional customer experience is provided to all our customers. As the principle point of contact for your tenants and landlords, you'll be required to build quality, lasting client relationships by working closely with colleagues in your team, supporting Rettie in achieving a market-leading position.
As Property Manager, you will be responsible for all aspects of the lettings management process across your portfolio of properties from finding tenants to arranging day-to-day maintenance. Together with your team, you will ensure our processes are continually reviewed to deliver the best possible client experience which will maximise the fee income of our landlords' assets.
Competencies
- Customer focused
- Teamwork
- Effective Communicator
- Effective under pressure
- Organisational Ability
- Relationship Building
About you
Ideally, we are looking for an ARLA (or equivalent) qualified Property Manager with at least two years' experience in the Lettings industry. You will hold a full UK driving licence. We would love to hear from you if you have excellent people skills, enjoy problem solving and working within a close-knit, friendly team.
Key responsibilities
- Driving Portfolio Performance – to constantly improve the performance of the assets within your portfolio, retaining clients and promoting portfolio growth.
- Ensuring 100% compliance with regulatory standards
- Minimising void periods
- Increasing rents mid-tenancy in line with lease terms
- Minimising arrears
- Promoting investment and upgrading works
- Effective management throughout the duration of the tenancy
- Managing Administration – Full responsibility and accountability for all aspects of the lettings and management process across your portfolio (assisted by a portfolio administrator) including:
- Full compliance management of all safety testing and the installation and maintenance of detection equipment
- Detailed client information collection and due diligence including money laundering verification
- Accurate and detailed property marketing accompanied by a high standard of marketing images
- Effective management/overseeing of all tenant referencing/move-in processes
- Detailed and objective client reporting following regular property inspections
- Efficient and diligent processing of any maintenance requests and contractor invoices
- Overseeing administration of HMO licensing issues including applications and renewals in the portfolio
- Efficient administration of all checkouts, deposit deductions/releases, tenant swaps, early exits and ownership changes
- Overseeing administration of utility notifications and the accurate processing of void period costs
Property Manager in Edinburgh employer: Rettie & Co
Contact Detail:
Rettie & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Edinburgh
✨Tip Number 1
Network like a pro! Attend local property management events or join online forums. Connecting with industry professionals can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past successes in property management. Highlight your experience with client relationships and conflict resolution to impress potential employers.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common property management scenarios, so you can confidently demonstrate your knowledge of the Edinburgh lettings market.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure to tailor your application to highlight your MARLA qualifications and experience in managing residential portfolios.
We think you need these skills to ace Property Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your experience in lettings, client relationships, and any relevant qualifications like MARLA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your IT Skills: Since proficiency in IT systems is key, mention your experience with MS Word, Excel, and any property software like REAPIT. We want to know you're tech-savvy and ready to hit the ground running!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Rettie & Co
✨Know Your Legislation
Make sure you brush up on the PRT legislation and PRS details before your interview. Being able to discuss these topics confidently will show that you're serious about the role and understand the legal framework you'll be working within.
✨Showcase Your People Skills
As a Property Manager, you'll need to build strong relationships with clients. Prepare examples of how you've successfully managed client relationships in the past, especially in conflict resolution or negotiation scenarios. This will demonstrate your ability to handle the interpersonal aspects of the job.
✨Familiarise Yourself with the Edinburgh Market
Research the current trends in the Edinburgh lettings market. Being able to discuss local market conditions and how they affect property management will impress your interviewers and show that you're proactive and knowledgeable.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage multiple tasks and responsibilities effectively. Use specific examples from your previous experience to illustrate your organisational abilities, especially in managing a portfolio and ensuring compliance with regulations.
