At a Glance
- Tasks: Supervise breakfast service, ensuring exceptional guest experiences and smooth operations.
- Company: Join the vibrant team at Twr y Felin Hotel's Blas Restaurant.
- Benefits: Earn £13.35 per hour, enjoy free parking, and receive employee discounts.
- Other info: Flexible hours to fit around your studies and opportunities for rapid career growth.
- Why this job: Perfect for those who love hospitality and want to make guests' mornings special.
- Qualifications: Previous supervisory experience and excellent guest service skills preferred.
The predicted salary is between 13 - 13 £ per hour.
Salary: £13.35 per hour
Location: Twr y Felin Hotel, St Davids, Pembrokeshire, SA62 6QT
Working pattern: Part-time, permanent. 22.5 hours per week, 7:30am-12pm five days per week across a seven-day rota including weekends, bank holidays and key seasonal periods such as Christmas and Easter.
About the role
We are looking for a Breakfast Supervisor to join our enthusiastic and dedicated team at Blas Restaurant, Twr y Felin Hotel. You will be responsible for supervising the daily breakfast service, delivering a consistently high level of guest service and ensuring smooth front of house operations throughout the morning.
What you'll be doing:
- Supervising the daily operation of the restaurant floor during breakfast service, anticipating guests' needs to deliver exceptional quality of service
- Acknowledging regular guests and building relationships with all guests
- Taking and posting orders accurately and efficiently, including allergies and preferences
- Ensuring the breakfast buffet is well stocked with fresh items throughout service
- Explaining the menu and ingredients to suit individual guest tastes
- Maintaining a professional and helpful image, ensuring full cooperation with colleagues across all departments
- Supporting event operations including weddings, Christmas, New Year, Easter and bank holidays
What you'll bring:
- Previous experience in a similar front of house or supervisory role preferable
- Excellent guest service skills with a can-do attitude
- Superb attention to detail
- Good knowledge of local food and drink
- Ability to work well under pressure in a busy environment
- A flexible attitude to working patterns across seven days
What's on offer:
- £13.35 per hour
- Free parking on site
- Uniform provided
- Workplace pension
- Share of gratuities
- Employee Recognition and Reward Scheme
- Low season room rates for employees, friends and family
- 25% employee discount at Blas Restaurant, Twr y Felin Hotel
- Individual training and development opportunities
- Rapid career progression opportunities across the organisation
- Employee referral programme with bonuses for introducing new employees
- Full and part-time flexible contracts available to work around studies and family life
- Health and wellbeing programme
Candidates must be able to reliably commute to St Davids, Pembrokeshire.
Supervisor Apprenticeship employer: Retreats Group
Twr y Felin Hotel is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. With competitive pay, flexible working hours, and a range of employee benefits including discounts and training opportunities, we foster an environment that prioritises both personal and professional development in the stunning location of St Davids, Pembrokeshire.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Apprenticeship
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Twr y Felin Hotel and Blas Restaurant. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in guest service and supervisory roles.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm shine through. They’re looking for someone who can build relationships with guests, so don’t be afraid to show your friendly side.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor Apprenticeship
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely enjoy creating memorable experiences for guests.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Breakfast Supervisor role. Highlight your relevant experience and skills that match what we’re looking for, like guest service and supervisory experience. It’ll make you stand out!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for our team at Blas Restaurant.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our fantastic team at Twr y Felin Hotel.
How to prepare for a job interview at Retreats Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Breakfast Supervisor. Familiarise yourself with the daily operations of a restaurant, especially during breakfast service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Guest Service Skills
Since this role is all about delivering exceptional guest service, be prepared to share examples from your past experiences. Think of specific situations where you went above and beyond for a guest or handled a difficult situation with grace. This will demonstrate your can-do attitude and commitment to quality service.
✨Highlight Your Teamwork Abilities
As a Breakfast Supervisor, you'll need to work closely with colleagues across various departments. Be ready to discuss how you've successfully collaborated with others in previous roles. Mention any instances where you supported your team during busy periods or helped resolve conflicts.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the team. Ask about the restaurant's approach to guest service or how they handle busy periods. This shows that you're engaged and serious about finding the right fit for both you and the company.
