At a Glance
- Tasks: Supervise breakfast service, ensuring exceptional guest experiences and smooth operations.
- Company: Join the vibrant team at Twr y Felin Hotel's Blas Restaurant.
- Benefits: Earn £13.35 per hour, enjoy free parking, and receive employee discounts.
- Other info: Flexible contracts available to fit around your studies and lifestyle.
- Why this job: Be part of a dynamic environment with opportunities for rapid career growth.
- Qualifications: Previous supervisory experience and excellent guest service skills preferred.
The predicted salary is between 27000 - 28000 £ per year.
Salary: £13.35 per hour
Location: Twr y Felin Hotel, St Davids, Pembrokeshire, SA62 6QT
Working pattern: Part-time, permanent. 22.5 hours per week, 7:30am - 12pm five days per week across a seven-day rota including weekends, bank holidays and key seasonal periods such as Christmas and Easter.
About the role
We are looking for a Breakfast Supervisor to join our enthusiastic and dedicated team at Blas Restaurant, Twr y Felin Hotel. You will be responsible for supervising the daily breakfast service, delivering a consistently high level of guest service and ensuring smooth front of house operations throughout the morning.
What you'll be doing:
- Supervising the daily operation of the restaurant floor during breakfast service, anticipating guests' needs to deliver exceptional quality of service
- Acknowledging regular guests and building relationships with all guests
- Taking and posting orders accurately and efficiently, including allergies and preferences
- Ensuring the breakfast buffet is well stocked with fresh items throughout service
- Explaining the menu and ingredients to suit individual guest tastes
- Maintaining a professional and helpful image, ensuring full cooperation with colleagues across all departments
- Supporting event operations including weddings, Christmas, New Year, Easter and bank holidays
What you'll bring:
- Previous experience in a similar front of house or supervisory role preferable
- Excellent guest service skills with a can-do attitude
- Superb attention to detail
- Good knowledge of local food and drink
- Ability to work well under pressure in a busy environment
- A flexible attitude to working patterns across seven days
What's on offer:
- £13.35 per hour
- Free parking on site
- Uniform provided
- Workplace pension
- Share of gratuities
- Employee Recognition and Reward Scheme
- Low season room rates for employees, friends and family
- 25% employee discount at Blas Restaurant, Twr y Felin Hotel
- Individual training and development opportunities
- Rapid career progression opportunities across the organisation
- Employee referral programme with bonuses for introducing new employees
- Full and part-time flexible contracts available to work around studies and family life
- Health and wellbeing programme
Candidates must be able to reliably commute to St Davids, Pembrokeshire.
Supervisor in Slough employer: Retreats Group
Twr y Felin Hotel is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. With competitive pay, flexible working hours, and a range of employee benefits including discounts and training opportunities, we foster an environment that prioritises both personal and professional development in the stunning location of St Davids, Pembrokeshire.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Slough
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on showcasing your guest service skills and how you can bring that can-do attitude to the Breakfast Supervisor role.
✨Tip Number 3
Dress to impress! When you land that interview, make sure you look the part. A smart appearance shows you’re serious about the role and ready to represent the Twr y Felin Hotel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at Blas Restaurant!
We think you need these skills to ace Supervisor in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in supervisory roles, especially in hospitality. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your guest service expertise!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about the Breakfast Supervisor role at Blas Restaurant. Share any personal anecdotes that show your passion for delivering exceptional service and building relationships with guests.
Show Off Your Flexibility:Since this role involves working across a seven-day rota, make sure to mention your availability and flexibility in your application. We appreciate candidates who can adapt to different shifts, especially during busy periods like Christmas and Easter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Retreats Group
✨Know the Menu Inside Out
Make sure you’re familiar with the breakfast menu and any special items. Being able to explain dishes and ingredients will show your knowledge and help you connect with guests during the interview.
✨Show Off Your Guest Service Skills
Prepare examples of how you've provided excellent guest service in the past. Think about times when you went above and beyond to meet a guest's needs, as this is crucial for the Breakfast Supervisor role.
✨Demonstrate Team Spirit
Since you'll be working closely with colleagues, highlight your ability to collaborate and support your team. Share experiences where teamwork led to a successful outcome, especially in busy environments.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like managing a busy breakfast service or dealing with a guest complaint. Practise your responses to demonstrate your problem-solving skills and calmness under pressure.
