At a Glance
- Tasks: Deliver exceptional dining experiences and assist guests throughout their meal.
- Company: Join the vibrant team at Twr y Felin Hotel in beautiful Pembrokeshire.
- Benefits: Earn £13.70 per hour, enjoy gratuities, and access great employee discounts.
- Other info: Flexible hours available to fit around your studies or family commitments.
- Why this job: Perfect for those who love hospitality and want to develop their skills in a supportive environment.
- Qualifications: No experience needed; just bring your positive attitude and willingness to learn.
Salary: £13.70 per hour
Location: Twr y Felin Hotel, St Davids, Pembrokeshire, SA62 6QT
Working pattern: Full-time casual or two part-time roles depending on the right candidates. Availability required across a seven-day rota including evenings, weekends, bank holidays and key seasonal periods such as Christmas and Easter.
About the role
We are looking for a Restaurant and Bar Assistant to join our team at Twr y Felin Hotel. You will be responsible for delivering an exceptional dining experience for our guests, from arrival through to the end of their meal. Previous experience is desirable but not essential as full training will be provided.
What you'll be doing
- Greeting guests upon arrival and escorting them to their tables
- Presenting menus with detailed knowledge of the cuisine and beverage offerings
- Taking accurate orders from guests, noting and accommodating all special requests and dietary requirements
- Serving dishes with precision and timing
- Anticipating guests' needs throughout the meal, offering drinks, additional condiments and assistance as required
- Maintaining a polished appearance and attentive demeanour at all times
What you'll bring
- Attention to detail and ability to work efficiently under pressure
- Flexibility to work evenings, weekends, bank holidays and key seasonal periods
- A positive and professional approach to guest service
- Previous experience in a similar role is desirable but not essential
Training and qualifications provided
- Food Safety and Hygiene training course
- Customer Service Skills training course
- WSET Level 1 Wine Training
What's on offer
- £13.70 per hour
- Share of gratuities
- Free parking on site
- Uniform provided
- Workplace pension
- Employee Assistance Programme with wellness app and free counselling
- Employee Recognition and Reward Scheme
- Low season room rates for employees, friends and family
- 25% employee discount at Blas Restaurant
- Individual training and development opportunities
- Employee referral programme with bonuses for introducing new employees
- Full and part-time flexible contracts available to work around studies and family life
- Cycle to work scheme
Candidates must be able to reliably commute to St Davids, Pembrokeshire.
Restaurant and Bar Assistant in Saint Davids employer: Retreats Group
Twr y Felin Hotel is an exceptional employer that prioritises employee well-being and development, offering a competitive salary of £13.70 per hour along with a share of gratuities and various benefits such as free parking, uniform provision, and a comprehensive Employee Assistance Programme. Our supportive work culture fosters growth through individual training opportunities and flexible contracts, making it an ideal workplace for those seeking a rewarding career in hospitality within the stunning surroundings of St Davids, Pembrokeshire.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant and Bar Assistant in Saint Davids
✨Tip Number 1
Get to know the venue! Before your interview, pop into Twr y Felin Hotel and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with guests all day, brush up on your communication and customer service skills. Role-play with a friend or family member to get comfortable with greeting guests and taking orders.
✨Tip Number 3
Be flexible and ready to adapt! The hospitality industry can be unpredictable, so highlight your ability to work under pressure and your willingness to take on different shifts. This will make you stand out as a candidate who can handle the busy periods.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and makes it easier for us to keep track of your application. Plus, you might find some insider tips on our careers page!
We think you need these skills to ace Restaurant and Bar Assistant in Saint Davids
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly tone can make a big difference in how we perceive your application.
Tailor Your Application:Make sure to tailor your application to the Restaurant and Bar Assistant role. Highlight any relevant skills or experiences that match what we're looking for, like customer service or working under pressure.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Retreats Group
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and beverage offerings before the interview. This will not only impress your interviewers but also show that you're genuinely interested in the role and ready to provide exceptional service.
✨Showcase Your People Skills
As a Restaurant and Bar Assistant, you'll be interacting with guests constantly. Prepare examples of how you've provided excellent customer service in the past, even if it's from a different job. Highlight your ability to handle requests and maintain a positive attitude.
✨Demonstrate Flexibility
Since the role requires availability across evenings, weekends, and holidays, be ready to discuss your flexibility. Mention any previous experience working varied hours and express your willingness to adapt to the needs of the business.
✨Dress to Impress
First impressions matter! Dress smartly for your interview to reflect the polished appearance expected in the hospitality industry. A neat and professional look will help convey your commitment to the role and the standards of the hotel.
