At a Glance
- Tasks: Deliver exceptional dining experiences and assist guests throughout their meal.
- Company: Join the vibrant team at Twr y Felin Hotel in beautiful Pembrokeshire.
- Benefits: Earn £13.70 per hour, enjoy free parking, and receive employee discounts.
- Other info: Flexible contracts available to fit around your studies and lifestyle.
- Why this job: Perfect for those who love hospitality and want to develop their skills in a supportive environment.
- Qualifications: No experience needed; just bring a positive attitude and willingness to learn.
The predicted salary is between 13.7 - 13.7 £ per hour.
Salary: £13.70 per hour
Location: Twr y Felin Hotel, St Davids, Pembrokeshire, SA62 6QT
Working pattern: Full-time casual or two part-time roles depending on the right candidates. Availability required across a seven-day rota including evenings, weekends, bank holidays and key seasonal periods such as Christmas and Easter.
About the role
We are looking for a Restaurant and Bar Assistant to join our team at Twr y Felin Hotel. You will be responsible for delivering an exceptional dining experience for our guests, from arrival through to the end of their meal. Previous experience is desirable but not essential as full training will be provided.
What you'll be doing:
- Greeting guests upon arrival and escorting them to their tables
- Presenting menus with detailed knowledge of the cuisine and beverage offerings
- Taking accurate orders from guests, noting and accommodating all special requests and dietary requirements
- Serving dishes with precision and timing
- Anticipating guests' needs throughout the meal, offering drinks, additional condiments and assistance as required
- Maintaining a polished appearance and attentive demeanour at all times
What you'll bring:
- Attention to detail and ability to work efficiently under pressure
- Flexibility to work evenings, weekends, bank holidays and key seasonal periods
- A positive and professional approach to guest service
- Previous experience in a similar role is desirable but not essential
Training and qualifications provided:
- Food Safety and Hygiene training course
- Customer Service Skills training course
- WSET Level 1 Wine Training
What's on offer:
- £13.70 per hour
- Share of gratuities
- Free parking on site
- Uniform provided
- Workplace pension
- Employee Assistance Programme with wellness app and free counselling
- Employee Recognition and Reward Scheme
- Low season room rates for employees, friends and family
- 25% employee discount at Blas Restaurant
- Individual training and development opportunities
- Employee referral programme with bonuses for introducing new employees
- Full and part-time flexible contracts available to work around studies and family life
- Cycle to work scheme
Candidates must be able to reliably commute to St Davids, Pembrokeshire.
You may have experience of the following: Waiting Staff, Waiter, Waitress, Front of House Assistant, Restaurant Assistant, Bar and Waiting Staff, Food and Beverage Assistant, Hospitality Assistant, Dining Room Assistant, Bar Assistant.
Restaurant and Bar Assistant employer: Retreats Group
Twr y Felin Hotel is an exceptional employer that prioritises employee well-being and development, offering a supportive work culture in the stunning location of St Davids, Pembrokeshire. With competitive pay, comprehensive training opportunities, and a range of benefits including discounts at our restaurant and flexible working arrangements, we ensure our team members thrive both personally and professionally while delivering outstanding service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant and Bar Assistant
✨Tip Number 1
Get to know the venue! Before your interview, pop by Twr y Felin Hotel and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Restaurant and Bar Assistant, you'll be interacting with guests all day. Role-play with friends or family to brush up on your greeting and order-taking skills. The more comfortable you are, the better you'll shine in the interview!
✨Tip Number 3
Be ready to showcase your flexibility! Since the job requires working evenings, weekends, and holidays, be prepared to discuss your availability openly. Highlighting your willingness to adapt will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and makes it easier for us to keep track of your application. Plus, you might just land that dream job with us at Twr y Felin Hotel!
We think you need these skills to ace Restaurant and Bar Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Restaurant and Bar Assistant role. Highlight any relevant skills or experiences that match what we’re looking for, like customer service or teamwork. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team at Twr y Felin Hotel.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Retreats Group
✨Know the Menu Inside Out
Familiarise yourself with the menu and beverage offerings before the interview. Being able to discuss the cuisine and drinks confidently will show your enthusiasm for the role and impress the interviewers.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's from a different job. Highlighting your ability to connect with guests and anticipate their needs will demonstrate that you’re a great fit for the team.
✨Dress to Impress
Since this role requires a polished appearance, make sure to dress smartly for the interview. A neat and professional look will reflect your understanding of the hospitality industry and your commitment to maintaining high standards.
✨Be Ready for Scenario Questions
Think about how you would handle various situations, like dealing with a difficult guest or managing multiple orders at once. Practising these scenarios will help you respond confidently and show that you can thrive under pressure.
