At a Glance
- Tasks: Supervise breakfast service and ensure exceptional guest experiences at Blas Restaurant.
- Company: Join the vibrant team at Twr y Felin Hotel in beautiful Pembrokeshire.
- Benefits: Earn £13.35 per hour, enjoy free parking, and receive employee discounts.
- Other info: Flexible working hours to fit around your studies and family life.
- Why this job: Be part of a dynamic environment with opportunities for rapid career progression.
- Qualifications: Previous supervisory experience and excellent guest service skills are preferred.
The predicted salary is between 13.35 - 13.35 £ per hour.
Salary: £13.35 per hour
Location: Twr y Felin Hotel, St Davids, Pembrokeshire, SA62 6QT
Working pattern: Part-time, permanent. 22.5 hours per week, 7:30am-12pm five days per week across a seven-day rota including weekends, bank holidays and key seasonal periods such as Christmas and Easter.
About the role
We are looking for a Breakfast Supervisor to join our enthusiastic and dedicated team at Blas Restaurant, Twr y Felin Hotel. You will be responsible for supervising the daily breakfast service, delivering a consistently high level of guest service and ensuring smooth front of house operations throughout the morning.
What you'll be doing:
- Supervising the daily operation of the restaurant floor during breakfast service, anticipating guests' needs to deliver exceptional quality of service
- Acknowledging regular guests and building relationships with all guests
- Taking and posting orders accurately and efficiently, including allergies and preferences
- Ensuring the breakfast buffet is well stocked with fresh items throughout service
- Explaining the menu and ingredients to suit individual guest tastes
- Maintaining a professional and helpful image, ensuring full cooperation with colleagues across all departments
- Supporting event operations including weddings, Christmas, New Year, Easter and bank holidays
What you'll bring:
- Previous experience in a similar front of house or supervisory role preferable
- Excellent guest service skills with a can-do attitude
- Superb attention to detail
- Good knowledge of local food and drink
- Ability to work well under pressure in a busy environment
- A flexible attitude to working patterns across seven days
What's on offer:
- £13.35 per hour
- Free parking on site
- Uniform provided
- Workplace pension
- Share of gratuities
- Employee Recognition and Reward Scheme
- Low season room rates for employees, friends and family
- 25% employee discount at Blas Restaurant, Twr y Felin Hotel
- Individual training and development opportunities
- Rapid career progression opportunities across the organisation
- Employee referral programme with bonuses for introducing new employees
- Full and part-time flexible contracts available to work around studies and family life
- Health and wellbeing programme
Candidates must be able to reliably commute to St Davids, Pembrokeshire.
Supervisor in Pembroke employer: Retreats Group
Twr y Felin Hotel is an exceptional employer that prioritises employee well-being and growth, offering a supportive work culture where team members can thrive. With competitive pay, flexible working hours, and unique benefits such as discounted dining and career progression opportunities, we ensure our staff feel valued and motivated while enjoying the stunning surroundings of St Davids, Pembrokeshire.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Pembroke
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Retreats Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Supervisor in Pembroke
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Retreats Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Retreats Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Retreats Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Retreats Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Retreats Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
