At a Glance
- Tasks: Deliver exceptional dining experiences and assist guests throughout their meal.
- Company: Join the vibrant team at Twr y Felin Hotel in beautiful Pembrokeshire.
- Benefits: Earn £13.70 per hour, enjoy free parking, and receive training opportunities.
- Other info: Flexible contracts available to fit around your studies and lifestyle.
- Why this job: Perfect for those who love hospitality and want to make guests feel special.
- Qualifications: No experience needed; just bring a positive attitude and willingness to learn.
The predicted salary is between 13.7 - 13.7 £ per hour.
Salary: £13.70 per hour
Location: Twr y Felin Hotel, St Davids, Pembrokeshire, SA62 6QT
Working pattern: Full-time casual or two part-time roles depending on the right candidates. Availability required across a seven-day rota including evenings, weekends, bank holidays and key seasonal periods such as Christmas and Easter.
About the role
We are looking for a Restaurant and Bar Assistant to join our team at Twr y Felin Hotel. You will be responsible for delivering an exceptional dining experience for our guests, from arrival through to the end of their meal. Previous experience is desirable but not essential as full training will be provided.
What you'll be doing:
- Greeting guests upon arrival and escorting them to their tables
- Presenting menus with detailed knowledge of the cuisine and beverage offerings
- Taking accurate orders from guests, noting and accommodating all special requests and dietary requirements
- Serving dishes with precision and timing
- Anticipating guests' needs throughout the meal, offering drinks, additional condiments and assistance as required
- Maintaining a polished appearance and attentive demeanour at all times
What you'll bring:
- Attention to detail and ability to work efficiently under pressure
- Flexibility to work evenings, weekends, bank holidays and key seasonal periods
- A positive and professional approach to guest service
- Previous experience in a similar role is desirable but not essential
Training and qualifications provided:
- Food Safety and Hygiene training course
- Customer Service Skills training course
- WSET Level 1 Wine Training
What's on offer:
- £13.70 per hour
- Share of gratuities
- Free parking on site
- Uniform provided
- Workplace pension
- Employee Assistance Programme with wellness app and free counselling
- Employee Recognition and Reward Scheme
- Low season room rates for employees, friends and family
- 25% employee discount at Blas Restaurant
- Individual training and development opportunities
- Employee referral programme with bonuses for introducing new employees
- Full and part-time flexible contracts available to work around studies and family life
- Cycle to work scheme
Candidates must be able to reliably commute to St Davids, Pembrokeshire.
Restaurant and Bar Assistant in Pembroke employer: Retreats Group
Twr y Felin Hotel is an exceptional employer that prioritises employee well-being and development, offering a supportive work culture in the stunning location of St Davids, Pembrokeshire. With competitive pay, comprehensive training opportunities, and a range of benefits including discounts and wellness programmes, we ensure our team members thrive both personally and professionally while delivering outstanding service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant and Bar Assistant in Pembroke
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Retreats Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Retreats Group
Don't be shy about reaching out to Retreats Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant and Bar Assistant in Pembroke
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Retreats Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Retreats Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
