At a Glance
- Tasks: Supervise breakfast service, ensuring exceptional guest experiences and smooth operations.
- Company: Join the vibrant team at Twr y Felin Hotel's Blas Restaurant.
- Benefits: Earn £13.35 per hour, enjoy free parking, and receive employee discounts.
- Other info: Flexible contracts available to fit around your studies and lifestyle.
- Why this job: Be part of a dynamic environment with opportunities for rapid career growth.
- Qualifications: Previous supervisory experience and excellent guest service skills preferred.
The predicted salary is between 27000 - 28000 £ per year.
Salary: £13.35 per hour
Location: Twr y Felin Hotel, St Davids, Pembrokeshire, SA62 6QT
Working pattern: Part-time, permanent. 22.5 hours per week, 7:30am - 12pm five days per week across a seven-day rota including weekends, bank holidays and key seasonal periods such as Christmas and Easter.
About the role
We are looking for a Breakfast Supervisor to join our enthusiastic and dedicated team at Blas Restaurant, Twr y Felin Hotel. You will be responsible for supervising the daily breakfast service, delivering a consistently high level of guest service and ensuring smooth front of house operations throughout the morning.
What you'll be doing:
- Supervising the daily operation of the restaurant floor during breakfast service, anticipating guests' needs to deliver exceptional quality of service
- Acknowledging regular guests and building relationships with all guests
- Taking and posting orders accurately and efficiently, including allergies and preferences
- Ensuring the breakfast buffet is well stocked with fresh items throughout service
- Explaining the menu and ingredients to suit individual guest tastes
- Maintaining a professional and helpful image, ensuring full cooperation with colleagues across all departments
- Supporting event operations including weddings, Christmas, New Year, Easter and bank holidays
What you'll bring:
- Previous experience in a similar front of house or supervisory role preferable
- Excellent guest service skills with a can-do attitude
- Superb attention to detail
- Good knowledge of local food and drink
- Ability to work well under pressure in a busy environment
- A flexible attitude to working patterns across seven days
What's on offer:
- £13.35 per hour
- Free parking on site
- Uniform provided
- Workplace pension
- Share of gratuities
- Employee Recognition and Reward Scheme
- Low season room rates for employees, friends and family
- 25% employee discount at Blas Restaurant, Twr y Felin Hotel
- Individual training and development opportunities
- Rapid career progression opportunities across the organisation
- Employee referral programme with bonuses for introducing new employees
- Full and part-time flexible contracts available to work around studies and family life
- Health and wellbeing programme
Candidates must be able to reliably commute to St Davids, Pembrokeshire.
Supervisor in London employer: Retreats Group
Twr y Felin Hotel is an exceptional employer, offering a vibrant work culture where teamwork and guest satisfaction are at the forefront. With competitive pay, flexible working hours, and a strong focus on employee development, staff can enjoy unique benefits such as discounted stays and a health and wellbeing programme, all while working in the stunning surroundings of St Davids, Pembrokeshire.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Network like a pro! Chat with folks in the hospitality industry, especially those who work at places like Twr y Felin Hotel. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into the hotel and ask to speak with a manager. A friendly face can make a lasting impression, and it shows you're genuinely interested in the Breakfast Supervisor role.
✨Tip Number 3
Prepare for the interview by practising common questions related to guest service and supervisory skills. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at StudySmarter.
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in supervisory roles, especially in hospitality. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your guest service expertise!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about the Breakfast Supervisor role at Blas Restaurant. Share any personal experiences that relate to the job and show us your passion for delivering exceptional service.
Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, making it easy for us to see why you’d be a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Retreats Group
✨Know the Menu Inside Out
Make sure you’re familiar with the breakfast menu and any special items. Being able to explain dishes and ingredients will show your knowledge and help you connect with guests, which is key for a Breakfast Supervisor role.
✨Showcase Your Guest Service Skills
Prepare examples of how you've delivered exceptional guest service in previous roles. Think about times when you went above and beyond to meet a guest's needs, as this will demonstrate your can-do attitude and commitment to quality service.
✨Demonstrate Teamwork and Leadership
Be ready to discuss your experience in supervising teams. Highlight how you’ve motivated colleagues and ensured smooth operations during busy periods. This will show that you can handle the pressures of a fast-paced environment.
✨Flexibility is Key
Since the role requires working across various days and times, be prepared to discuss your availability. Show that you’re adaptable and willing to work during weekends and holidays, as this is crucial for the position.
