At a Glance
- Tasks: Supervise breakfast service and ensure exceptional guest experiences at Blas Restaurant.
- Company: Join the vibrant team at Twr y Felin Hotel in beautiful Pembrokeshire.
- Benefits: Earn £13.35 per hour, enjoy free parking, and receive employee discounts.
- Other info: Flexible hours to fit around your studies and opportunities for rapid career progression.
- Why this job: Perfect for those who love hospitality and want to grow in a supportive environment.
- Qualifications: Previous experience in hospitality and excellent guest service skills are preferred.
The predicted salary is between 27700 - 27700 £ per year.
Salary: £13.35 per hour
Location: Twr y Felin Hotel, St Davids, Pembrokeshire, SA62 6QT
Working pattern: Part-time, permanent. 22.5 hours per week, 7:30am-12pm five days per week across a seven-day rota including weekends, bank holidays and key seasonal periods such as Christmas and Easter.
About the role
We are looking for a Breakfast Supervisor to join our enthusiastic and dedicated team at Blas Restaurant, Twr y Felin Hotel. You will be responsible for supervising the daily breakfast service, delivering a consistently high level of guest service and ensuring smooth front of house operations throughout the morning.
What you'll be doing:
- Supervising the daily operation of the restaurant floor during breakfast service, anticipating guests' needs to deliver exceptional quality of service
- Acknowledging regular guests and building relationships with all guests
- Taking and posting orders accurately and efficiently, including allergies and preferences
- Ensuring the breakfast buffet is well stocked with fresh items throughout service
- Explaining the menu and ingredients to suit individual guest tastes
- Maintaining a professional and helpful image, ensuring full cooperation with colleagues across all departments
- Supporting event operations including weddings, Christmas, New Year, Easter and bank holidays
What you'll bring:
- Previous experience in a similar front of house or supervisory role preferable
- Excellent guest service skills with a can-do attitude
- Superb attention to detail
- Good knowledge of local food and drink
- Ability to work well under pressure in a busy environment
- A flexible attitude to working patterns across seven days
What's on offer:
- £13.35 per hour
- Free parking on site
- Uniform provided
- Workplace pension
- Share of gratuities
- Employee Recognition and Reward Scheme
- Low season room rates for employees, friends and family
- 25% employee discount at Blas Restaurant, Twr y Felin Hotel
- Individual training and development opportunities
- Rapid career progression opportunities across the organisation
- Employee referral programme with bonuses for introducing new employees
- Full and part-time flexible contracts available to work around studies and family life
- Health and wellbeing programme
Candidates must be able to reliably commute to St Davids, Pembrokeshire.
Apprentice Supervisor employer: Retreats Group
Twr y Felin Hotel is an exceptional employer, offering a vibrant work culture where teamwork and guest satisfaction are at the forefront. With competitive pay, flexible working hours, and a strong focus on employee development, staff can enjoy rapid career progression while benefiting from unique perks such as discounted stays and a health and wellbeing programme. Located in the picturesque St Davids, Pembrokeshire, employees are part of a dedicated team that values both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Twr y Felin Hotel and Blas Restaurant. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in guest service and supervisory roles.
✨Tip Number 3
Show off your personality! When you're in the interview, let your enthusiasm shine through. They’re looking for someone who can build relationships with guests, so don’t be afraid to show your friendly side.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Apprentice Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see that you’re excited about delivering exceptional guest service and creating memorable experiences for our guests.
Highlight Relevant Experience:Make sure to mention any previous roles you've had in front of house or supervisory positions. We’re looking for candidates who can demonstrate their ability to manage a busy breakfast service and keep things running smoothly.
Be Personable and Professional:Your written application should reflect your personality. Use a friendly tone while maintaining professionalism. We value good communication skills, so show us how you can connect with guests and colleagues alike.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with StudySmarter. We can’t wait to hear from you!
How to prepare for a job interview at Retreats Group
✨Know Your Breakfast Service
Make sure you understand the ins and outs of breakfast service. Familiarise yourself with common menu items, dietary restrictions, and how to manage a buffet. This will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Guest Service Skills
Prepare examples of how you've provided excellent guest service in the past. Think about times when you went above and beyond for a customer or handled a tricky situation. This role is all about making guests feel welcome, so let your personality shine!
✨Demonstrate Team Spirit
Since you'll be working closely with colleagues across departments, highlight your teamwork skills. Share experiences where you collaborated effectively with others, especially in high-pressure situations. This will show that you can maintain a professional image while supporting your team.
✨Be Flexible and Adaptable
The job requires a flexible attitude towards working hours, including weekends and holidays. Be prepared to discuss your availability and willingness to adapt to the needs of the restaurant. Showing that you're ready to step up during busy periods will make you a strong candidate.
