At a Glance
- Tasks: Deliver exceptional dining experiences and assist guests throughout their meal.
- Company: Join the vibrant team at Twr y Felin Hotel in beautiful Pembrokeshire.
- Benefits: Enjoy gratuities, discounts, wellness support, and flexible working hours.
- Other info: Flexible contracts available to fit around your studies and lifestyle.
- Why this job: Perfect for those who love hospitality and want to grow in a supportive environment.
- Qualifications: No experience needed; just bring your positive attitude and willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
Working pattern: Full-time casual or two part-time roles depending on the right candidates. Availability required across a seven-day rota including evenings, weekends, bank holidays and key seasonal periods such as Christmas and Easter.
About the role: We are looking for a Restaurant and Bar Assistant to join our team at Twr y Felin Hotel. You will be responsible for delivering an exceptional dining experience for our guests, from arrival through to the end of their meal. Previous experience is desirable but not essential as full training will be provided.
What you'll be doing:
- Greeting guests upon arrival and escorting them to their tables
- Presenting menus with detailed knowledge of the cuisine and beverage offerings
- Taking accurate orders from guests, noting and accommodating all special requests and dietary requirements
- Serving dishes with precision and timing
- Anticipating guests' needs throughout the meal, offering drinks, additional condiments and assistance as required
- Maintaining a polished appearance and attentive demeanour at all times
What you'll bring:
- Attention to detail and ability to work efficiently under pressure
- Flexibility to work evenings, weekends, bank holidays and key seasonal periods
- A positive and professional approach to guest service
- Previous experience in a similar role is desirable but not essential
- Training and qualifications provided
- Food Safety and Hygiene training course
What's on offer:
- Share of gratuities
- Free parking on site
- Employee Assistance Programme with wellness app and free counselling
- Employee Recognition and Reward Scheme
- Low season room rates for employees, friends and family
- 25% employee discount at Blas Restaurant
- Individual training and development opportunities
- Employee referral programme with bonuses for introducing new employees
- Full and part-time flexible contracts available to work around studies and family life
- Cycle to work scheme
Candidates must be able to reliably commute to St Davids, Pembrokeshire.
Restaurant and Bar Assistant employer: RETREATS GROUP LTD
Twr y Felin Hotel is an exceptional employer that prioritises employee well-being and development, offering a supportive work culture where every team member can thrive. With flexible working contracts, comprehensive training, and unique benefits such as discounted stays and a wellness programme, we ensure our staff feel valued and empowered to deliver outstanding service in the beautiful setting of St Davids, Pembrokeshire.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant and Bar Assistant
✨Tip Number 1
Get to know the venue! Before your interview, pop by Twr y Felin Hotel and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! Since you'll be working closely with guests, brush up on your communication and customer service skills. Role-play with a friend or family member to get comfortable with greeting guests and taking orders.
✨Tip Number 3
Be flexible and ready to adapt! The hospitality industry can be unpredictable, so highlight your ability to work under pressure and your willingness to take on different tasks. This will make you stand out as a candidate who can handle the hustle and bustle.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and makes it easier for us to connect with you during the hiring process.
We think you need these skills to ace Restaurant and Bar Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly and approachable tone can really make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Restaurant and Bar Assistant role. Highlight any relevant skills or experiences that match what we’re looking for, like your attention to detail or ability to work under pressure.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RETREATS GROUP LTD
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and beverage offerings before the interview. This will not only impress your interviewers but also show that you're genuinely interested in the role and ready to provide exceptional service.
✨Showcase Your People Skills
As a Restaurant and Bar Assistant, you'll be interacting with guests constantly. During the interview, highlight any previous experience where you've provided excellent customer service or worked in a team. Share specific examples that demonstrate your ability to handle different situations with a positive attitude.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific situations, like dealing with a difficult guest or managing multiple orders at once. Think of examples from past experiences or even hypothetical scenarios to showcase your problem-solving skills and ability to stay calm under pressure.
✨Dress to Impress
First impressions matter! Dress smartly and maintain a polished appearance for your interview. This reflects your understanding of the hospitality industry and shows that you take the opportunity seriously. Plus, it sets the tone for the professional image you’ll need to uphold in the role.
