At a Glance
- Tasks: Supervise breakfast service and ensure exceptional guest experiences at Blas Restaurant.
- Company: Join the vibrant team at Twr y Felin Hotel in beautiful Pembrokeshire.
- Benefits: Earn £13.35 per hour, enjoy free parking, and receive employee discounts.
- Other info: Flexible hours to fit around your studies and opportunities for rapid career growth.
- Why this job: Perfect for those who love hospitality and want to make guests feel special every morning.
- Qualifications: Previous supervisory experience and a passion for excellent guest service.
The predicted salary is between 13 - 13 £ per hour.
Salary: £13.35 per hour.
Location: Twr y Felin Hotel, St Davids, Pembrokeshire, SA62 6QT.
Working pattern: Part‑time, permanent. 22.5 hours per week, 7:30am-12pm five days per week across a seven‑day rota including weekends, bank holidays and key seasonal periods such as Christmas and Easter.
About the role
We are looking for a Breakfast Supervisor to join our enthusiastic and dedicated team at Blas Restaurant, Twr y Felin Hotel. You will be responsible for supervising the daily breakfast service, delivering a consistently high level of guest service and ensuring smooth front of house operations throughout the morning.
Key Responsibilities
- Supervise the daily operation of the restaurant floor during breakfast service, anticipating guests’ needs to deliver exceptional quality of service.
- Acknowledge regular guests and build relationships with all guests.
- Take and post orders accurately and efficiently, including allergies and preferences.
- Ensure the breakfast buffet is well stocked with fresh items throughout service.
- Explain the menu and ingredients to suit individual guest tastes.
- Maintain a professional and helpful image, ensuring full cooperation with colleagues across all departments.
- Support event operations including weddings, Christmas, New Year, Easter and bank holidays.
Previous experience in a similar front of house or supervisory role – preferable
- Excellent guest service skills with a can‑do attitude.
- Superb attention to detail.
- Good knowledge of local food and drink.
- Ability to work well under pressure in a busy environment.
- A flexible attitude to working patterns across seven days.
Benefits
- £13.35 per hour.
- Free parking on site.
- Uniform provided.
- Workplace pension.
- Share of gratuities.
- Employee Recognition and Reward Scheme.
- Low season room rates for employees, friends and family.
- 25% employee discount at Blas Restaurant, Twr y Felin Hotel.
- Individual training and development opportunities.
- Rapid career progression opportunities across the organisation.
- Employee referral programme with bonuses for introducing new employees.
- Full and part‑time flexible contracts available to work around studies and family life.
- Health and wellbeing programme.
Candidates must be able to reliably commute to St Davids, Pembrokeshire.
Supervisor in Haverfordwest employer: RETREATS GROUP LTD
Twr y Felin Hotel is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. With competitive pay, flexible working hours, and a range of benefits including discounts at our restaurant and opportunities for career progression, we ensure that our staff enjoy a rewarding experience while contributing to our guests' memorable stays in beautiful Pembrokeshire.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Haverfordwest
✨Tip Number 1
Network like a pro! Chat with folks in the hospitality industry, especially those who work at Twr y Felin Hotel or similar places. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into the hotel and ask to speak with the manager. A friendly face can make a lasting impression, and it shows you're genuinely interested in the Breakfast Supervisor role.
✨Tip Number 3
Prepare for the interview by brushing up on your guest service skills. Think of examples from your past experiences where you went above and beyond for guests. This will help you stand out as the perfect fit for the team!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Supervisor in Haverfordwest
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in supervisory roles, especially in front of house or breakfast service. We want to see how your skills match what we're looking for at Blas Restaurant!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you’re excited about the Breakfast Supervisor role and how you can contribute to our team. Let us know about your guest service skills and any unique experiences you bring.
Show Off Your Personality:We love a can-do attitude! When writing your application, let your personality come through. We’re looking for someone who can build relationships with guests and colleagues alike, so don’t be shy about sharing your approach to teamwork.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our enthusiastic team!
How to prepare for a job interview at RETREATS GROUP LTD
✨Know the Menu Inside Out
Make sure you’re familiar with the breakfast menu and any special items. Being able to explain dishes and ingredients will show your knowledge and help you connect with guests during the interview.
✨Show Off Your Guest Service Skills
Prepare examples of how you've provided excellent guest service in the past. Think about times when you went above and beyond to meet a guest's needs, as this is crucial for the Breakfast Supervisor role.
✨Demonstrate Team Spirit
Since you'll be working closely with colleagues, highlight your ability to cooperate and support team members. Share experiences where teamwork led to a successful outcome, especially in busy environments.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like managing a busy breakfast service or dealing with a guest complaint. Practise your responses to these scenarios to show your problem-solving skills and calmness under pressure.
