At a Glance
- Tasks: Deliver exceptional dining experiences and assist guests with their needs.
- Company: Join the vibrant team at Twr y Felin Hotel in beautiful Pembrokeshire.
- Benefits: Earn £13.70 per hour, enjoy free parking, and receive employee discounts.
- Other info: Full training provided, with opportunities for personal development and career growth.
- Why this job: Perfect for those seeking flexible hours while gaining valuable hospitality experience.
- Qualifications: No experience needed; just bring a positive attitude and willingness to learn.
The predicted salary is between 13.7 - 13.7 £ per hour.
Salary: £13.70 per hour
Location: Twr y Felin Hotel, St Davids, Pembrokeshire, SA62 6QT
Working pattern: Full-time casual or two part-time roles depending on the right candidates. Availability required across a seven-day rota including evenings, weekends, bank holidays and key seasonal periods such as Christmas and Easter.
About the role
We are looking for a Restaurant and Bar Assistant to join our team at Twr y Felin Hotel. You will be responsible for delivering an exceptional dining experience for our guests, from arrival through to the end of their meal. Previous experience is desirable but not essential as full training will be provided.
What you'll be doing:
- Greeting guests upon arrival and escorting them to their tables
- Presenting menus with detailed knowledge of the cuisine and beverage offerings
- Taking accurate orders from guests, noting and accommodating all special requests and dietary requirements
- Serving dishes with precision and timing
- Anticipating guests’ needs throughout the meal, offering drinks, additional condiments and assistance as required
- Maintaining a polished appearance and attentive demeanour at all times
What you'll bring:
- Attention to detail and ability to work efficiently under pressure
- Flexibility to work evenings, weekends, bank holidays and key seasonal periods
- A positive and professional approach to guest service
- Previous experience in a similar role is desirable but not essential
Training and qualifications:
- Food Safety and Hygiene training course
- Customer Service Skills training course
- WSET Level 1 Wine Training
What's on offer:
- £13.70 per hour
- Share of gratuities
- Free parking on site
- Uniform provided
- Workplace pension
- Employee Assistance Programme with wellness app and free counselling
- Employee Recognition and Reward Scheme
- Low season room rates for employees, friends and family
- 25% employee discount at Blas Restaurant
- Individual training and development opportunities
- Employee referral programme with bonuses for introducing new employees
- Full and part-time flexible contracts available to work around studies and family life
- Cycle to work scheme
Requirements:
Must be able to reliably commute to St Davids, Pembrokeshire. Experience of Waiting Staff / Waiter / Waitress / Front of House Assistant / Restaurant Assistant / Bar and Waiting Staff / Food and Beverage Assistant / Hospitality Assistant / Dining Room Assistant / Bar Assistant is desirable but not essential.
Restaurant and Bar Assistant in Haverfordwest employer: RETREATS GROUP LTD
Twr y Felin Hotel is an exceptional employer that prioritises the well-being and growth of its staff, offering a supportive work culture in the stunning surroundings of St Davids, Pembrokeshire. With competitive pay, comprehensive training opportunities, and a range of employee benefits including discounts and wellness programmes, we ensure our team members feel valued and empowered to deliver outstanding service. Join us for a rewarding career where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant and Bar Assistant in Haverfordwest
✨Tip Number 1
Get to know the venue! Before your interview, pop by Twr y Felin Hotel and soak in the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about guest interaction, try role-playing with a friend. Focus on greeting guests warmly and taking orders accurately – it’ll make you feel more prepared for the real deal.
✨Tip Number 3
Be flexible and show it! Highlight your availability during the interview. Mention that you’re ready to work evenings, weekends, and holidays – it’s a big plus for hospitality roles like this one!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Restaurant and Bar Assistant in Haverfordwest
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly and approachable tone can really make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Restaurant and Bar Assistant role. Highlight any relevant skills or experiences that match what we’re looking for, even if they come from different areas of your life.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid long-winded sentences and focus on what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RETREATS GROUP LTD
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and beverage offerings before the interview. This will not only impress your interviewers but also show that you're genuinely interested in the role and ready to provide exceptional service.
✨Show Off Your People Skills
As a Restaurant and Bar Assistant, you'll be interacting with guests constantly. During the interview, highlight any previous experience where you've provided excellent customer service or worked in a team. Share specific examples that demonstrate your ability to handle different situations with a positive attitude.
✨Dress to Impress
Even though you’ll be provided with a uniform, make sure to dress smartly for the interview. A polished appearance shows that you take the opportunity seriously and understand the importance of maintaining a professional image in the hospitality industry.
✨Be Ready for Scenario Questions
Prepare for questions that might ask how you would handle specific situations, like dealing with a difficult guest or managing multiple orders at once. Think through your responses ahead of time so you can demonstrate your problem-solving skills and ability to work under pressure.
