Manager, Technical Account Management & Professional Services in London
Manager, Technical Account Management & Professional Services

Manager, Technical Account Management & Professional Services in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in delivering top-notch technical account management and professional services.
  • Company: Join Retool, a forward-thinking company revolutionising software development.
  • Benefits: Enjoy competitive pay, flexible work options, and opportunities for personal growth.
  • Why this job: Be part of a mission to create better software for everyone and make a real impact.
  • Qualifications: Proven leadership skills and experience in technical account management.
  • Other info: Work in a vibrant environment with diverse clients from startups to Fortune 500 companies.

The predicted salary is between 36000 - 60000 £ per year.

About Retool: Nearly every company in the world runs on custom software. Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.

At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for.

Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business.

Role: We’re looking for a people manager to lead a combined EMEA team of Technical Account Management & Professional Services.

Manager, Technical Account Management & Professional Services in London employer: Retool

At Retool, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to innovate and grow. As a leader in the software development space, we offer exceptional benefits, including professional development opportunities and a collaborative environment that encourages creativity and teamwork. Located in a vibrant area, our team enjoys a perfect blend of work-life balance and access to exciting local amenities, making Retool an outstanding employer for those seeking meaningful and rewarding careers.
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Contact Detail:

Retool Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Manager, Technical Account Management & Professional Services in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Show us you’re not just another candidate; demonstrate how you align with our mission at Retool!

✨Tip Number 3

Practice your pitch! Be ready to explain how your skills can help us build better software. Keep it concise and impactful—first impressions matter!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Manager, Technical Account Management & Professional Services in London

Team Leadership
Technical Account Management
Professional Services Management
Customer Support
Software Development Knowledge
Project Management
Communication Skills
Problem-Solving Skills
Adaptability
Stakeholder Management
Analytical Skills
Understanding of Internal Tools
Collaboration Skills
Strategic Thinking

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application for the role. Highlight your experience in technical account management and professional services, and show us how your skills align with our mission at Retool.

Showcase Your Leadership Skills: As a people manager, it’s crucial to demonstrate your leadership abilities. Share examples of how you've successfully led teams, managed projects, or improved processes in your previous roles.

Be Authentic: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for software development and how you can contribute to our mission.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!

How to prepare for a job interview at Retool

✨Know the Company Inside Out

Before your interview, make sure you dive deep into Retool's mission and values. Understand their approach to software development and how they aim to improve internal tools. This will not only show your genuine interest but also help you align your answers with their goals.

✨Showcase Your Leadership Skills

As a people manager, it's crucial to demonstrate your leadership style. Prepare examples of how you've successfully led teams in the past, particularly in technical environments. Highlight your ability to motivate and develop team members, as well as how you handle challenges.

✨Prepare for Technical Questions

Even though this is a managerial role, expect some technical questions related to account management and software development. Brush up on relevant technologies and methodologies that Retool uses. Being able to speak the same language as the developers will earn you extra points.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current challenges or how Retool measures success in their projects. This shows that you're not just interested in the role, but also in contributing to the company's growth.

Manager, Technical Account Management & Professional Services in London
Retool
Location: London

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  • Manager, Technical Account Management & Professional Services in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • R

    Retool

    50-100
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