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For Companies At a Glance
- Tasks: Lead a dynamic team to ensure top-notch project delivery and customer success.
- Company: A leading software development platform in Greater London with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a high-trust culture and make a real impact in the tech industry.
- Qualifications: 5+ years in technical account management and strong people management skills.
- Other info: Collaborative environment with a focus on driving ownership and success.
The predicted salary is between 43200 - 72000 £ per year.
A leading software development platform in Greater London seeks a people manager to lead a combined EMEA team of Technical Account Managers and Professional Services. The role focuses on ensuring high-quality project delivery and customer success, collaborating across Sales, Support, and Product teams.
The ideal candidate will possess over 5 years of experience in technical account management, along with proven people management skills, supporting a high-trust team culture. Offering a hybrid work environment, this role invites those eager to drive a high-ownership culture forward.
EMEA TAM & Professional Services Lead (Hybrid) employer: Retool
Contact Detail:
Retool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA TAM & Professional Services Lead (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, culture, and recent news. This will help you tailor your answers and show them you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you refine your responses and boost your confidence before the real deal.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who take the initiative to engage directly with us. Plus, it shows you're serious about joining our team!
We think you need these skills to ace EMEA TAM & Professional Services Lead (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your technical account management experience and people management skills, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our high-trust team culture. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to deliver high-quality projects and ensure customer success. Numbers and examples speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Retool
✨Know Your Stuff
Make sure you brush up on your technical account management knowledge. Understand the software development platform's offerings and how they align with customer needs. This will help you demonstrate your expertise and show that you're ready to lead a team effectively.
✨Showcase Your People Skills
Since this role involves managing a team, be prepared to discuss your people management experience. Share specific examples of how you've built trust within your teams and fostered a high-performance culture. Highlighting your leadership style will resonate well with the interviewers.
✨Collaborate Like a Pro
This position requires collaboration across various teams. Think of instances where you've successfully worked with Sales, Support, or Product teams. Be ready to explain how you navigated challenges and ensured project delivery while keeping everyone aligned.
✨Embrace the Hybrid Culture
As the role offers a hybrid work environment, express your enthusiasm for this setup. Discuss how you manage remote and in-person teams effectively, ensuring that everyone feels included and engaged, regardless of their location. This shows you're adaptable and ready for the modern workplace.
