At a Glance
- Tasks: Engage with potential customers, showcase Retool's capabilities, and drive technical sales processes.
- Company: Join a cutting-edge tech company revolutionising software development with AI tools.
- Benefits: Enjoy hybrid work, generous benefits, and a collaborative team environment.
- Other info: Opportunity for growth in a fast-paced, innovative environment.
- Why this job: Be part of a dynamic team transforming how businesses build software safely and efficiently.
- Qualifications: 2+ years in presales, strong technical skills, and experience with large customers.
The predicted salary is between 63000 - 77000 £ per year.
ABOUT RETOOL
Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling support workflows, building admin dashboards, and countless processes you might never have thought of. But most companies don't have the resources to properly invest in these tools, leading to a lot of old, clunky internal software, or worse, teams still stuck in manual and spreadsheet workflows. AI has changed who gets to build software. The definition of "developer" now includes analysts, operators, and domain experts creating solutions directly—and the tools they reach for are multiplying by the week. That's both an opportunity and a challenge: as more people build with more AI tools, the risk of shipping ungoverned software into production grows just as fast. At Retool, we're building the platform that makes all of it safe to ship. Build with any AI tool you want, then deploy into one place that connects to your real business data, enforces enterprise policies automatically, and lets teams create once and reuse everywhere with shared, trusted components. The cost of building software has collapsed. The cost of governing it hasn't—and that's the problem we solve. Developers and domain experts have already automated over 100 million hours of work on our platform, freeing them to focus on creative problem-solving and strategic work that drives real business value. The people closest to the problem can now build the software to solve it, safely, and within enterprise guardrails. Let's build the future together.
WHY WE’RE LOOKING FOR YOU:
Our Sales Engineering team is critical to Retool. Sales Engineers drive revenue by closely partnering with potential customers and ensuring their success with Retool. Much of the Retool sales process is technical, helping potential customers understand how to build apps and workflows with Retool, deploy on their infrastructure, and connect to critical resources. Building successful relationships with our customers is a key component of this role and you’ll leverage your technical background to dive in. Our revenue and business goals this year are aggressive, and we need the right team to help turn prospects into happy Retool customers and expand our footprint in existing accounts.
WHO YOU’LL WORK WITH:
This role is based out of our London office and focuses on customers across EMEA in addition to EMEA as a whole. You’ll join our team of Enterprise Sales Engineers and partner closely with our Enterprise Account Executives in a (2AE:1SE) ratio. You’ll also work cross-functionally with the rest of the go-to-market team as well as marketing, engineering, and product. You’ll be joining a broader team of Retools who are passionate about serving our customers and enjoy collaborating to build an incredibly innovative platform. If this sounds like you, we’d love to hear from you!
WHAT YOU’LL DO:
- Talk with potential customers, understand their problems, and assess whether or not Retool is a good fit
- Identify relevant technical stakeholders, use cases, timelines, etc., and manage the technical sales process
- Convince customers and prospects that Retool is the right solution through art-of-the-possible demos, architecture deep-dives, hands-on technical evaluations, and partnering on business case development
- Showcase the Retool app builder, demonstrating how customers can build apps and automations agentically from their preferred environments whether natively in Retool, Claude Code, Cursor, or Codex
- Serve as the primary, ongoing technical point of contact for our users in the presales process
- Act as the voice of the customer, synthesizing and raising themes, feature requests, and blockers to our engineering and product organizations
- Represent Retool externally via conferences, webinars, etc.
- Partner with our German-speaking customers and prospects across the DACH region, including occasional onsite visits to Germany
THE SKILLSET YOU’LL BRING:
- Experienced presales professional with 2+ years supporting customers and prospects in the Fortune Global 500, FTSE 100, or DAX 40 (or equivalent skillset working deeply with large customers)
- 5+ years of progressive experience in technical pre-sales roles
- An enthusiastic, strong, technical generalist
- Good knowledge in agentic AI, inference, codegen, agent frameworks (e.g., OpenClaw, Hermes), and industry trends
- Working knowledge of SQL, JavaScript, Python, APIs, etc.
- Familiarity with AI-assisted development and agentic coding tools (Claude Code, Cursor, Codex) and the Model Context Protocol (MCP) is a plus
- Experience with web development and containerized software is a plus
- Strong sales acumen and proven experience partnering with AEs to drive end-to-end sales (e.g., qualification, influencing pricing strategy, etc.)
- Bonus points for experience using sales frameworks like Command of the Message or MEDDPICC in addition to direct experience with enterprise expansion in large, complex global and European accounts
- Ability to think on your feet and solve problems during calls with technical customers
- Must have the right to work in the UK and be based out of (or willing to relocate to) our London office
Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!
Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.
Senior Enterprise Sales Engineer employer: Retool Inc.
Retool is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among its employees. Based in London, the Senior Enterprise Sales Engineer role provides unique opportunities for professional growth while working with cutting-edge AI tools and a diverse range of clients across EMEA. With generous benefits and a hybrid work model, Retool prioritises employee well-being and success, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Enterprise Sales Engineer
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Enterprise Sales Engineer at Retool Inc., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Retool Inc.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Enterprise Sales Engineer. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Enterprise Sales Engineer
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Retool Inc.:When writing your cover letter, make sure to tailor your message specifically for Retool Inc.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Retool Inc.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Retool Inc. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Retool Inc. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Retool Inc.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
