We're looking for a warm, friendly and enthusiastic Hospitality Assistant to join our team at Elmbridge Village in Cranleigh. This is a flexible bank role, working on a zero-hours basis to provide cover for sickness and holidays. You'll play an important part in creating a welcoming and enjoyable experience for our residents, their guests and visitors. From serving food and drinks to providing a friendly welcome and supporting the day-to-day running of our hospitality spaces, you'll help ensure we continue to deliver an excellent experience across the village. If you enjoy working with people, take pride in great service and like being part of a supportive team, we'd love to hear from you. What you'll be doing Providing a warm, friendly and professional welcome to residents, visitors and guests Delivering excellent food and beverage service in line with our standards Helping to maintain clean, safe and welcoming hospitality areas Supporting with food, drink and retail service as required Building positive relationships with residents and getting to know their individual preferences Responding to enquiries and resolving issues professionally, escalating where appropriate Working closely with colleagues across the village to deliver a consistently high standard of service Sharing ideas to help improve our menus, service and resident experience
Hospitality Assistant - Bank in Surrey employer: Retirement Villages
At Retirement Villages Group, we pride ourselves on fostering a supportive and inclusive work culture that prioritises the well-being of our employees. As an Estates Supervisor at our new Paramount Place in Tunbridge Wells, you will not only lead a dedicated team but also have access to ongoing professional development opportunities, ensuring your growth within the company. With a focus on creating safe and welcoming environments for our residents, you'll find meaningful and rewarding work in a vibrant community setting.
