At a Glance
- Tasks: Deliver friendly service, take orders, and maintain a welcoming restaurant environment.
- Company: Join the opening team at Yarrow, a stylish new restaurant in Tunbridge Wells.
- Benefits: Competitive salary, flexible hours, healthcare plan, and 25 days annual leave.
- Other info: Enjoy a great work-life balance with sociable hours and ongoing training opportunities.
- Why this job: Be part of an exciting new restaurant and create memorable experiences for guests.
- Qualifications: Passion for hospitality and strong communication skills; experience is a plus but not required.
The predicted salary is between 26070 - 31864 £ per year.
We’re looking for an enthusiastic Hospitality Assistant to join the opening team at Yarrow, our brand new restaurant in the heart of Tunbridge Wells.
This is a Bank role, working on a zero contract, to cover sickness and holiday.
Yarrow is a fresh dining destination, open to both the public and our retirement village residents, serving great food and genuine hospitality in a stylish, welcoming setting.
This is a fantastic opportunity to help launch a new restaurant, working alongside a passionate team dedicated to creating memorable experiences for every guest.
Alongside a competitive salary plus Tronc payments, you’ll enjoy a better work-life balance than many traditional hospitality roles, thanks to our more sociable opening hours.
Whether you’re looking for a role that fits around other commitments or want to build your career in hospitality, we’d love to hear from you.
- What you’ll be doing
- Delivering friendly, attentive service to every guest from arrival through to departure.
- Taking food and drink orders and serving meals and beverages to a high standard.
- Preparing and maintaining restaurant and bar areas, ensuring they are clean, organised and ready for service.
- Handling payments accurately and confidently using our till systems.
- Building positive relationships with residents, visitors and members of the public.
- Supporting the team during busy service periods to ensure a seamless guest experience.
- Maintaining high standards of cleanliness, food hygiene and health & safety.
- Working collaboratively with the kitchen and front of house teams to deliver exceptional hospitality.
- What we’re looking for
- A genuine passion for hospitality and delivering excellent customer service.
- Previous hospitality or customer service experience is desirable but not essential, as full training will be provided.
- A friendly, positive and professional attitude.
- Strong communication skills and the ability to work well as part of a team.
- A willingness to learn and develop.
- Flexibility to work a rota that includes some evenings and weekends.
What we offer
- Competitive salary plus Tronc payments.
- Flexible part time hours.
- A great work-life balance with more sociable opening hours than many hospitality venues.
- Medicash healthcare plan.
- Pension scheme.
- 25 days annual leave plus bank holidays (pro rata).
- Birthday leave.
- Reward and recognition schemes.
- Paid volunteering days. Ongoing training and development opportunities.
- The opportunity to be part of an exciting new restaurant from the very beginning.
- #J-18808-Ljbffr
Hospitality Assistant - Bank employer: Retirement Villages
At Retirement Villages Group, we pride ourselves on fostering a supportive and inclusive work culture that prioritises the well-being of our employees. As an Estates Supervisor at our new Paramount Place in Tunbridge Wells, you will not only lead a dedicated team but also have access to ongoing professional development opportunities, ensuring your growth within the company. With a focus on creating safe and welcoming environments for our residents, you'll find meaningful and rewarding work in a vibrant community setting.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant - Bank
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Retirement Villages and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality Assistant - Bank
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Retirement Villages that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Retirement Villages.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Retirement Villages get a sense of who you are beyond your experience!
How to prepare for a job interview at Retirement Villages
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Retirement Villages and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
