At a Glance
- Tasks: Drive sales and manage the customer journey from enquiry to move-in.
- Company: Retirement Villages Group, creating vibrant communities for independent living.
- Benefits: Competitive salary, enhanced leave, pension scheme, and employee discounts.
- Other info: Full-time role with opportunities for personal growth and community involvement.
- Why this job: Make a real difference in people's lives while achieving your sales goals.
- Qualifications: Proven sales experience and excellent communication skills required.
The predicted salary is between 27000 - 33000 £ per year.
Description
Here at Retirement Villages Group (RVG), we believe everyone should have the opportunity to age well.
We create communities where people can enjoy independence, stay connected and make the most of later life, with the freedom to focus on what matters most.
We're looking for an enthusiastic and driven Sales Consultant to join our team at Botanical Place in West Byfleet.
This is an exciting opportunity for an experienced sales professional to take ownership of the customer journey, from the first enquiry through to completion and move-in, helping prospective residents find a home and lifestyle that's right for them.
The role
You'll be responsible for driving sales and managing the full sales journey, building strong relationships with prospective residents and their families along the way.
Combining excellent customer service with commercial awareness, you'll showcase our properties, lifestyle and community, turning enquiries into viewings and ultimately successful sales.
You'll be the main point of contact for your customers, providing a personal, knowledgeable and supportive experience at every stage.
What you'll be doing
- Managing incoming sales enquiries, responding promptly and following up to maximise opportunities.
- Qualifying and nurturing leads, maintaining accurate records and keeping on top of CRM activity.
- Converting enquiries into viewings and confidently showcasing our homes, facilities and lifestyle.
- Building trusted relationships with prospective residents and their families, taking the time to understand their needs and aspirations.
- Managing the sales process from initial enquiry and viewing through to negotiation, offer, deposit and completion.
- Working towards sales targets and achieving the best possible sales values.
- Keeping customers informed throughout their journey, providing regular updates and ensuring a smooth transition into their new home.
- Working closely with the Village Manager and wider community team to coordinate completions and move-ins.
- Supporting open days, marketing events and local networking activities to raise awareness of Botanical Place.
- Maintaining the marketing suite and show apartments to the highest standards.
What we're looking for
You'll be a confident and motivated sales professional who enjoys building relationships, delivering results and providing an exceptional customer experience.
Ideally, you'll bring
- Proven sales experience within estate agency, property, new homes or the retirement living sector.
- A track record of achieving or exceeding sales targets and KPIs.
- Experience managing a longer sales cycle, ideally including off-plan sales.
- Confidence using CRM systems to manage leads and customer relationships.
- Excellent communication, presentation and negotiation skills.
- A proactive and organised approach, with the ability to manage your own workload and take initiative.
- The ability to build trust, listen carefully and understand individual customer needs.
- A genuine interest in helping people make an important decision about their future home.
- A full driving licence.
Experience in lettings would also be an advantage.
The practical details
This is a full-time, permanent role based five days a week at Botanical Place in West Byfleet.
Flexibility to work some weekends is essential, as this is an important part of supporting our customers and delivering the best possible sales experience.
What we offer
- In return, we offer a competitive salary and a range of excellent benefits, including:
- Pension scheme
- Enhanced annual leave
- Enhanced maternity, paternity and adoption leave
- Life assurance
- Annual birthday leave
- Employee Assistance Programme
- Reward schemes and retail discounts
- Learning and development opportunities
- Volunteering and wellbeing days
- Join our team
If you're passionate about property sales, enjoy building lasting relationships and want to make a genuine difference to people's lives, we'd love to hear from you!
Sales Consultant in West Byfleet employer: Retirement Villages Group
At The Willowbury Retirement Village, we pride ourselves on being an excellent employer, offering a supportive and community-focused work environment where every team member plays a vital role in enhancing the lives of our residents. With generous holiday entitlement, enhanced pension schemes, and opportunities for personal growth, we ensure that our employees feel valued and recognised for their contributions. Join us in creating a safe and welcoming atmosphere, while enjoying the unique benefits of working in a retirement village setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant in West Byfleet
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Consultant at Retirement Villages Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Retirement Villages Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Consultant. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Consultant in West Byfleet
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Retirement Villages Group:When writing your cover letter, make sure to tailor your message specifically for Retirement Villages Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Retirement Villages Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Retirement Villages Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Retirement Villages Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Retirement Villages Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
