At a Glance
- Tasks: Create beautiful, welcoming spaces and maintain high cleanliness standards for residents.
- Company: Join a brand new luxury retirement village in Tunbridge Wells.
- Benefits: Competitive salary, 25 days leave, birthday leave, and healthcare plan.
- Other info: Flexible hours with opportunities for career growth in a supportive team.
- Why this job: Make a genuine difference in residents' lives while developing your career.
- Qualifications: Previous housekeeping experience and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Description
Are you someone who takes real pride in creating beautiful, welcoming spaces? Do you enjoy delivering exceptional standards and want to be part of something brand new?
We're looking for a Housekeeper to join the team at Paramount Place, our brand new luxury retirement village in the heart of Tunbridge Wells.
This is an exciting opportunity to help shape the standards of a premium community from day one, working in a role where your attention to detail and customer service will make a genuine difference to our residents every day.
This is a hands on role with excellent opportunities to develop your career, including the potential to progress into a Housekeeping Team Leader position as the village grows.
About the role
Working as part of our Housekeeping team, you'll help ensure residents' apartments and all communal areas are maintained to the highest standards of cleanliness, comfort and presentation.
Your responsibilities will include
- Cleaning residents' apartments, including dusting, vacuuming, mopping and sanitising surfaces.
- Ensuring all communal areas are immaculate, welcoming and ready for residents and visitors.
- Laundry duties, including caring for residents' linen where required.
- Reporting any maintenance issues or health and safety concerns.
- Supporting the wider village team to deliver an exceptional resident experience.
- Maintaining high standards of cleanliness, hygiene and infection control at all times.
About you
You'll be someone who enjoys working with people and takes pride in delivering exceptional standards.
We're looking for someone with
- Previous housekeeping or cleaning experience, ideally within hospitality, hotels, healthcare or residential settings.
- Excellent attention to detail and a proactive approach.
- A friendly, caring and professional manner.
- The ability to work independently and as part of a team.
- A passion for delivering outstanding customer service.
- Hours
- Full time, 37.5 hours per week.
- Working 5 days out of 7.
- Flexibility to work weekends and some evenings is essential.
- Shifts will fall between 7am and 10pm.
What we offer
- In return, we offer a competitive salary and an excellent benefits package, including:
- 25 days annual leave plus bank holidays.
- Birthday leave.
- Paid volunteering days.
- Enhanced maternity, paternity and adoption leave.
- Medicash healthcare plan.
- Pension scheme.
- Ongoing training and career development opportunities.
- The opportunity to grow your career within a brand new luxury retirement village.
If you're passionate about creating exceptional environments and want to build your career with a growing team, we'd love to hear from you.
Housekeeper in Royal Tunbridge Wells employer: Retirement Villages Group
Retirement Villages Group at Debden Grange is an exceptional employer, offering a supportive and community-focused work environment where you can truly make a difference in the lives of our residents. With opportunities for professional growth and development, as well as a commitment to quality and safety in food service, you'll find a rewarding career that values your contributions. Join us in creating a welcoming dining experience that enhances the quality of life for our residents while enjoying the benefits of part-time hours in a vibrant village setting.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Royal Tunbridge Wells
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Retirement Villages Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Retirement Villages Group
Don't be shy about reaching out to Retirement Villages Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper in Royal Tunbridge Wells
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Retirement Villages Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Retirement Villages Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
