Facilities Manager - Part-Time in Abbotskerswell

We are excited to be recruiting for a skilled and dedicated Facilities Manager to oversee our property and grounds maintenance here at The Priory Retirement Village. Ensuring that our beautiful village remains a safe, clean, and welcoming environment for all residents, staff, and visitors. This is a part-time role working 4 days per week - 30 hours per week.

In this hands-on role, you will work as part of the Village Management Team to uphold the highest standards of service delivery, compliance, and customer experience. You'll lead a small team of Estates Operatives and contractors to ensure our buildings, equipment, and grounds remain well-maintained and compliant, while creating a warm and supportive community where residents can truly thrive.

Key Responsibilities

• Customer & Community Focus
  • Act as a trusted point of contact for residents, promoting a responsive and inclusive service culture.
  • Welcome new residents and guide them through facilities and maintenance processes.
  • Engage with the Residents' Association and committees, actively listening and responding to feedback.
  • Promote value-added services that enhance the resident experience and generate revenue.
• Property & Grounds Management
  • Manage and maintain the village's buildings, mechanical and electrical systems, communal areas, and landscaped grounds.
  • Lead planned preventative maintenance (PPM), procurement, and contractor management within budget.
  • Ensure effective use and maintenance of safety and communication systems (e.g., emergency calls, fire alarms).
• Health & Safety Compliance
  • Ensure full compliance with Health and Safety legislation, including fire, legionella, water safety, and building regulations.
  • Conduct audits and risk assessments, and implement corrective actions.
  • Act as the village's health and safety lead, embedding a safety-first culture across the team.
• Team Leadership & Development
  • Recruit, train and lead a team of Estates Operatives and manage external contractors.
  • Plan staffing rotas and team meetings, monitor performance, and support career development.
  • Drive an inclusive and values-driven team environment, championing collaboration and continuous improvement.
• Operational & Financial Management
  • Contribute to annual budgeting and cost control for estates-related services.
  • Maintain accurate records, oversee procurement, and track contractor performance.
  • Support timely preparation of homes for resale or rental to minimise voids and maximise value.

The ideal candidate:

• Essential:
  • Level 2 or above qualification in Facilities Management or equivalent.
  • 3+ years' experience managing estates, buildings or residential facilities (e.g. retirement community, hospital, school, housing estate).
  • IOSH Managing Safely and Legionella awareness certification.
  • Practical knowledge of fire, water and building safety regulations.
  • Skilled in managing PPM programmes, budgets, and contractor relationships.
  • Strong IT and systems capability (Office 365 and facilities software platforms).
  • Clear communicator with a people-first, solution-oriented approach.
• Desirable:
  • NEBOSH or Fire Safety Level 2 certification.
  • Working knowledge of plumbing, electrical or building trades.

Benefits

• Medicash health plan.
• Birthday leave.
• Pension scheme & life assurance.
• Access to discounted gift cards and exclusive wellbeing perks.
• A supportive, community-focused working environment.
• Opportunities for professional development and advancement.

Our Values
At Retirement Villages, our culture is shaped by values that we live every day: Age Well, Community, Keep Improving, Invest Wisely, Planet Positive, One Team.