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For Companies At a Glance
- Tasks: Lead a brand-new restaurant, ensuring exceptional dining experiences for residents and guests.
- Company: Join a purpose-driven organisation focused on community and support.
- Benefits: Training opportunities, career growth, and the chance to make a real difference.
- Why this job: Shape an exciting new venture and inspire your team in a welcoming environment.
- Qualifications: 1-3 years in hospitality with strong leadership and customer service skills.
- Other info: Be part of a supportive team that values community and continuous improvement.
The predicted salary is between 28800 - 43200 £ per year.
Overview
We\\\’re opening a brand-new restaurant within our retirement village in West Byfleet, and we\\\’re looking for an enthusiastic Hospitality Supervisor to help shape and lead this exciting new venture. If you\\\’re passionate about delivering exceptional dining and guest experiences, and you thrive in a role where you can inspire others, this could be the perfect opportunity for you. As a Hospitality Supervisor, you\\\’ll ensure the smooth and profitable running of our new restaurant and wider village hospitality services. You\\\’ll play a key role in launching our food and beverage offering, setting high standards, and leading your team to deliver outstanding service for our residents and guests. This is a hands-on role where you\\\’ll lead by example, support your team, and create a warm, welcoming environment where residents feel at home.
Responsibilities
- Supervise daily operations of the restaurant and wider hospitality services.
- Champion high service and food hygiene standards, ensuring a safe, clean environment.
- Support your team to deliver consistently excellent customer service.
- Plan rotas, allocate resources, and manage operations within budget.
- Lead by example to build strong relationships with residents and respond to queries or complaints professionally.
- Contribute ideas to improve menus, service, and overall resident experiences.
- Foster a supportive, inclusive team environment where everyone feels valued.
About You
- 1-3 years\\\’ experience in hospitality.
- Supervisory or managerial experience (desirable).
- Strong leadership and people skills – able to motivate and develop a team.
- Excellent organisational, communication, and problem-solving skills.
- Passion for providing outstanding customer service.
- Knowledge of food hygiene, safety, and industry best practice.
Skills You\\\’ll Bring
- Accountability and results focus.
- Ability to plan, prioritise, and deliver effectively.
- Customer and resident focus with a community-first mindset.
- Financial awareness and resource management skills.
- Collaborative, team-oriented approach.
Our Values
- Age Well – We create opportunities for everyone to age well.
- Community – We believe in the power of community.
- Keep Improving – We take action and always look for ways to improve.
- Invest Wisely – We treat every penny as if it were our own.
- Planet Positive – We care about our impact on the planet.
- One Team – We support one another and succeed together.
Why Join Us?
- Be part of the launch of an exciting new restaurant.
- Work in a supportive, purpose-driven organisation.
- Opportunities for training, development, and career growth.
- Make a real difference in the lives of residents every day.
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Hospitality Supervisor employer: Retirement Villages Group Ltd
Contact Detail:
Retirement Villages Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they engage with residents and staff. This will help you tailor your answers and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. Being able to share these stories will demonstrate your capability as a Hospitality Supervisor.
✨Tip Number 3
Prepare some thoughtful questions to ask during your interview. This shows you're engaged and serious about the role. Ask about their vision for the restaurant or how they support team development – it’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how passionate you are about delivering exceptional dining experiences and creating a warm environment for our residents.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in hospitality. Focus on your supervisory skills and any achievements that demonstrate your ability to lead a team and improve service standards.
Be Specific in Your Cover Letter: In your cover letter, be specific about why you want to join us at our new restaurant. Mention how your values align with ours, especially around community and continuous improvement, to show you’re a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Retirement Villages Group Ltd
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the types of food and beverages that will be offered at the new restaurant. This shows your passion for the role and helps you discuss how you can contribute to menu improvements and guest experiences.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you successfully led a team or improved service standards. Highlight how you motivated your team and created a positive environment, as this aligns perfectly with the role's requirements.
✨Emphasise Customer Service Excellence
Be ready to discuss specific instances where you went above and beyond for customers. This is crucial in hospitality, so share stories that demonstrate your commitment to outstanding service and how you handle complaints professionally.
✨Align with Their Values
Familiarise yourself with the company’s values, such as community focus and continuous improvement. During the interview, weave these values into your responses to show that you’re not just a fit for the role, but also for the company culture.
