Facilities Manager

At Retirement Villages Group, we\’re building vibrant, sustainable communities that help people age well. We are now recruiting a Facilities Manager for our brand-new village in West Byfleet – an exciting opportunity to take a hands-on leadership role from the ground up. This is a unique chance to shape the operations of a new community, ensuring it is safe, efficient, welcoming, and ready to support exceptional resident experiences from day one. The Role: Leading the mobilisation of all facilities-related services at our new West Byfleet village – from commissioning equipment to onboarding staff and setting up contracts Overseeing property, grounds, and housekeeping services, setting and maintaining the highest standards Driving environmental sustainability, utility efficiency, and biodiversity initiatives across the site Ensuring full health and safety compliance, including emergency systems and documentation Creating a culture of customer service excellence, engaging closely with residents and the village team Managing planned and preventative maintenance (PPM), tendering, contractor relationships, and quality control Recruiting, training, and supporting a team aligned with RVG values and operational goals Working cross-functionally to contribute to the commercial and community success of the village The Ideal Candidate: 3+ years\’ experience in facilities management with strong customer-facing and operational expertise Level 2 Facilities Management qualification (or equivalent experience) Proven knowledge of health and safety, including fire safety and legionella (IOSH Managing Safely preferred) Experience in managing mobilisation projects, budgeting, procurement, and contractor performance Strong people leadership, organisational and hands-on technical skills Comfortable using Microsoft Office 365 and facilities-related systems Desirable: NEBOSH General Certificate or Fire Safety Level 2 Experience in plumbing, electrical or building trades Pool plant operation (Level 3) where applicable Our Values: Age Well – Supporting wellbeing, independence and fulfilment at every age Community – We\’re stronger together Keep Improving – Always learning, always growing Invest Wisely – We value what we\’re given and use it well Planet Positive – Making decisions with the future in mind One Team – We support, succeed and grow together Why Join Us? Play a vital leadership role in launching a brand-new community Be part of a purpose-led organisation with a focus on innovation and quality Make a real difference in residents\’ lives Benefit from ongoing development and a values-driven culture Ready to lead the way at West Byfleet? Apply today and be part of something truly special. #J-18808-Ljbffr