At a Glance
- Tasks: Maintain and enhance buildings and outdoor spaces for residents' enjoyment.
- Company: Join a friendly team at Retirement Villages, dedicated to creating thriving environments.
- Benefits: Competitive salary, supportive environment, and opportunities for training and growth.
- Other info: Enjoy a rewarding role with a commitment to continuous improvement and teamwork.
- Why this job: Make a real difference in people's lives while working in a community-focused role.
- Qualifications: Trade skill in plumbing or carpentry, good problem-solving, and customer service skills.
The predicted salary is between 24000 - 36000 £ per year.
Our mission here at Retirement Villages, is to create thriving environments where residents can remain independent, healthy, and connected while enjoying the things that matter most to them.
We are seeking an Estates Operative (Maintenance) to join our friendly team at Charters Village. This is a hands-on role where you will help to maintain and enhance our buildings and outdoor spaces, ensuring they are safe, well-kept, and enjoyable for residents, visitors, and colleagues.
Key Responsibilities
- Carrying out planned and reactive maintenance across the village (plumbing, carpentry, decorating, drainage, general repairs).
- Inspecting and maintaining fixtures, fittings, and equipment, promptly reporting and resolving issues.
- Testing and maintaining alarm systems, ensuring safety and compliance at all times.
- Supporting with seasonal tasks such as clearing paths and gritting during winter.
- Conducting and recording weekly and monthly compliance checks.
- Providing out-of-hours emergency cover on a rota basis.
- Driving the village minibus to support residents with outings and appointments.
- Upholding health and safety standards, including COSHH compliance.
- Working collaboratively with colleagues to deliver excellent resident service and support the wider team.
About You
- A trade skill in plumbing or carpentry (or extensive relevant maintenance experience).
- A D1 driving licence (or willingness to undertake training).
- Good problem-solving skills and ability to prioritise tasks.
- Strong customer service and communication skills, with empathy and respect for residents.
- Physical stamina to meet the demands of the role.
- A commitment to team working, safety, and continuous improvement.
Our Values
- Age Well - creating a world where everyone has the opportunity to age well.
- Community - building the power of community.
- Keep Improving - always looking for ways to do better.
- Invest Wisely - treating every penny as if it were our own.
- Planet Positive - acting responsibly to support our environment.
- One Team - supporting each other to succeed together.
What We Offer
- A rewarding role where your work makes a real difference to people's lives.
- A supportive and inclusive working environment.
- Opportunities for training, development, and professional growth.
- Competitive salary and benefits package.
#J-18808-Ljbffr
Estates Operative (Maintenance) in East Grinstead employer: Retirement Villages Group Ltd
Retirement Villages Group Ltd is an exceptional employer, offering a supportive and friendly work environment at Gradwell Park Retirement Village in South Chailey. With a strong emphasis on teamwork and employee development, we provide opportunities for growth while ensuring our staff feel valued and appreciated. Join us to make a meaningful impact in the lives of our residents and enjoy the unique benefits of working in a vibrant community setting.
Contact Details:
Retirement Villages Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Estates Operative (Maintenance) in East Grinstead
✨Tip Number 1
Get to know the company culture! Before your interview, check out Retirement Villages' values and mission. This will help you connect with the team and show that you're genuinely interested in creating thriving environments for residents.
✨Tip Number 2
Practice your hands-on skills! Since this role is all about maintenance, brush up on your plumbing and carpentry skills. Be ready to discuss your past experiences and how they relate to the tasks you'll be tackling at Charters Village.
✨Tip Number 3
Show off your problem-solving abilities! During the interview, share examples of how you've tackled maintenance issues in the past. This will demonstrate your capability to handle the challenges that come with keeping the village safe and enjoyable.
✨Tip Number 4
Don’t forget to highlight your customer service skills! Remember, this role is about making a difference in residents' lives. Share stories that showcase your empathy and respect for others, and how you’ve worked collaboratively with teams in the past.
We think you need these skills to ace Estates Operative (Maintenance) in East Grinstead
Some tips for your application 🫡
Show Your Skills:Make sure to highlight any relevant trade skills you have, especially in plumbing or carpentry. We want to see how your experience aligns with the hands-on nature of the Estates Operative role.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect our values and the specific responsibilities mentioned in the job description. It shows us you’re genuinely interested.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Retirement Villages Group Ltd
✨Know Your Trade
Brush up on your plumbing and carpentry skills before the interview. Be ready to discuss specific examples of maintenance tasks you've handled in the past, as this will show your hands-on experience and problem-solving abilities.
✨Show Your Customer Service Skills
Since this role involves interacting with residents, think of instances where you've provided excellent customer service. Highlight your communication skills and how you approach situations with empathy and respect.
✨Understand the Company Values
Familiarise yourself with Retirement Villages' values like 'Age Well' and 'Community'. Be prepared to explain how your personal values align with theirs and how you can contribute to creating a thriving environment for residents.
✨Prepare for Practical Scenarios
Expect practical questions or scenarios during the interview. Think about how you would handle common maintenance issues or emergencies, and be ready to demonstrate your thought process and prioritisation skills.
