At a Glance
- Tasks: Lead and evolve individual giving programmes to support mental health initiatives.
- Company: Join Rethink Mental Illness & Mental Health UK, a leader in mental health support.
- Benefits: Enjoy flexible working, generous leave, and wellbeing support.
- Other info: Inclusive culture that values diversity and personal growth.
- Why this job: Make a real impact in mental health while developing your career.
- Qualifications: Experience in individual giving and strong leadership skills required.
The predicted salary is between 37406 - 45384 £ per year.
Location: London (minimum 2 days per week in the office)
Salary: £37,406 - £45,384
Reports to: Head of Individual Giving, Legacies & Membership
Line management: Yes (3 direct reports)
About the role
We’re looking for an experienced and passionate Senior Individual Giving Manager to join our ambitious Fundraising team on a maternity cover basis. At Rethink Mental Illness & Mental Health UK, we’re responding to a growing mental health emergency — and individual giving is central to how we fund our life‑changing work. In this role, you’ll lead and evolve established individual giving programmes across both charities, growing income while delivering exceptional supporter experiences.
What you’ll be doing
- You’ll lead the strategic and operational delivery of individual giving across acquisition, retention and supporter care, using emotionally resonant campaigns and data‑driven decision‑making to grow our supporter base and maximise lifetime value.
Key Responsibilities Include
- Leading the individual giving programmes for both charities in line with our five‑year growth strategy
- Managing and motivating a team of three Individual Giving Officers, creating a supportive, high‑performing culture
- Developing engaging, personalised supporter journeys across online and offline channels
- Overseeing budgets, forecasting and performance reporting
- Managing agencies and suppliers to ensure excellent value and results
- Using insight, testing and learning to continually optimise campaigns
- Working closely with colleagues across Fundraising, Comms & Campaigns, CRM, Data, Finance, Policy and Services
- Supporting transformational projects, including CRM development and data migration
- Ensuring best practice in GDPR and fundraising compliance
You’ll also play a key role in developing mid‑value opportunities and supporting pipelines for high value giving, legacies and in‑memory fundraising.
About you
You’ll be an experienced individual giving fundraiser who can hit the ground running and bring confidence, warmth and clarity to an interim leadership role. You’ll have:
- Strong experience delivering individual giving programmes (acquisition and retention)
- A solid track record in direct and digital fundraising, including paid social (e.g. Meta)
- A love of data and the ability to turn insight into action using CRM systems
- Experience managing budgets and external suppliers
- Previous line management experience, with a focus on wellbeing and development
- Excellent planning, project management and stakeholder engagement skills
- A test‑and‑learn mindset and a commitment to continuous improvement
Experience with MS Dynamics CRM, CRM migration, matched funding campaigns or fundraising qualifications is welcomed but not essential.
Benefits
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle‑to‑work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity and Inclusion
Rethink Mental Illness & Mental Health UK is an equal‑opportunity employer. We celebrate diversity and encourage applications from individuals with lived experience, LGBTQIA+, neurodiverse, those with health conditions or disabilities, and from a range of ethnic, gender, and cultural backgrounds. We are committed to supporting and fostering an inclusive workplace and making a difference in mental health for all.
Senior Individual Giving Manager (Mat cover) employer: Rethink
Rethink Mental Illness & Mental Health UK is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. With flexible working arrangements, generous leave policies, and a commitment to diversity, staff are empowered to grow their careers while making a meaningful impact in the mental health sector. Join us in London to lead innovative fundraising initiatives and be part of a team dedicated to transforming lives through mental health support.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Individual Giving Manager (Mat cover)
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Rethink!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Rethink that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Senior Individual Giving Manager (Mat cover)
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Rethink. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Rethink.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Rethink!
How to prepare for a job interview at Rethink
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Rethink resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Senior Individual Giving Manager (Mat cover) position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
