At a Glance
- Tasks: Support vulnerable individuals in maintaining their tenancies and promoting independence.
- Company: Join a compassionate team dedicated to improving mental health outcomes.
- Benefits: Flexible part-time hours, meaningful work, and the chance to make a real difference.
- Other info: Opportunity to contribute to service improvement and personal growth.
- Why this job: Empower others while gaining valuable experience in housing management and support.
- Qualifications: Experience in supporting individuals with mental health needs and strong organisational skills.
The predicted salary is between 20000 - 25000 £ per year.
Join Our Team as a Housing Support Worker
Location: Somerset Additional Housing Service Team, Wells – Somerset
Role available: Part-time – 10 hours per week
Our Keward and Burcott services provide supported housing services for adults aged 18 and over with mental health needs. Keward House provides 19 rooms across four shared suites within a larger building, offering a more structured and communal environment with on-site staff support for individuals with low to medium needs. Burcott Road consists of six self-contained flats with access to a communal garden and parking, designed for individuals with lower-level needs who are able to live more independently, with support delivered through a floating support service. Both services provide housing-related support to people who may struggle to access or maintain accommodation due to their mental health or previous housing difficulties. The aim is to support residents to build independence and move on to their own homes within a period of up to two years, with signposting to additional services where needed.
How you will make a difference as a Housing Support Worker:
Working with an allocation of tenants, you will provide a robust, intensive housing management service. Supporting vulnerable individuals who experience mental ill health in promoting independence and empowering sustainment of tenancies. You will be required to assess the needs and risks of tenants and work in a person centred and personalised manner in order to enable individuals to sustain their tenancy. The role involves tenancy sign-ups and property re-lets, processing referrals, day to day running of a service, and health and safety of the schemes we manage.
Duties may include:
- Managing tenancies including lettings, arrears, ASB and tenancy breaches
- Ensuring properties meet health & safety and compliance standards
- Conducting property inspections and coordinating repairs and maintenance
- Supporting tenants to sustain their tenancy and develop independence
- Completing assessments, support plans and risk assessments
- Delivering 1:1 support sessions and promoting daily living skills
- Managing referrals, tenant sign-ups and maintaining accurate records
- Liaising with housing partners, contractors and external agencies
- Safeguarding residents and reporting incidents appropriately
- Contributing to service improvement and monitoring activities
Essential skills and experience required for this role:
- I have experience of providing support to people with a mental illness in a comparable role, preferably in a housing environment.
- I have excellent administration, organisation and planning skills.
- I am competent in the use of IT systems including Microsoft applications, email and internet.
- I have a good understanding of tenancy/housing management practice, lettings procedures, relevant legislation and current issues within the housing sector.
- I have a good understanding of Welfare Benefits, Housing Benefit and Universal Credit.
If you’re passionate about empowering individuals, reducing stigma, and improving mental health outcomes, we’d love to hear from you.
Housing Management Support Worker in Wells employer: Rethink Mental Illness
As a Housing Support Worker with our Additional Housing Service Team in Wells, Somerset, you will be part of a compassionate and dedicated team committed to empowering individuals with mental health needs. We offer a supportive work culture that prioritises employee growth through ongoing training and development opportunities, alongside a flexible part-time schedule that allows for a healthy work-life balance. Join us in making a meaningful impact in the lives of vulnerable adults while enjoying the unique advantage of working in a picturesque location that fosters community and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Management Support Worker in Wells
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission of supporting individuals with mental health needs. Show them you're not just looking for any job, but this job!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to tenancy management and supporting vulnerable individuals. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference in the lives of those we support.
We think you need these skills to ace Housing Management Support Worker in Wells
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience with mental health support and housing management. We want to see how your skills align with the role, so don’t hold back on showcasing relevant examples!
Show Your Passion:Let your enthusiasm for empowering individuals shine through in your written application. We’re looking for candidates who are genuinely passionate about making a difference in the lives of those with mental health needs.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Rethink Mental Illness
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management practices and mental health support. Familiarise yourself with relevant legislation and current issues in the housing sector, as this will show that you're serious about the role and understand the challenges faced by tenants.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully supported individuals with mental health needs. Highlight how you’ve helped them maintain their tenancies or develop independence, as this will demonstrate your capability to make a real difference in the lives of residents.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the specific challenges faced by the services, or how they measure success in supporting tenants. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Be Person-Centred
During the interview, emphasise your commitment to person-centred approaches. Discuss how you would tailor your support to meet individual needs and promote independence, as this aligns perfectly with the ethos of the Housing Support Worker role.
