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For Companies At a Glance
- Tasks: Support our community café by serving food and drinks while creating a welcoming atmosphere.
- Company: Join Rethink Mental Illness, a leading charity dedicated to mental health support.
- Benefits: Gain valuable experience, meet new people, and make a real difference in the community.
- Why this job: Be part of a team that positively impacts lives while having fun in a café setting.
- Qualifications: A positive attitude and willingness to learn; no prior experience needed!
- Other info: Diverse and inclusive environment with opportunities for personal growth.
Overview
Amazing, giving and inspiring are just a few words we would use to describe our volunteers. Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.
Role
Do you enjoy meeting people, working as part of a team, and creating a friendly, welcoming atmosphere? We are looking for enthusiastic volunteers to give at least 4 hours a week to help us run our community café in Leek. As a Volunteer Café Assistant, you will:
Responsibilities
- Support café staff, volunteers, and trainees in the smooth day-to-day running of the café
- Prepare, present, and serve food and drinks to a high standard
- Operate the coffee machine (full training provided)
- Handle cash and card transactions using the till
- Maintain excellent hygiene and health & safety standards
- Provide friendly customer service to visitors and guests
- Help out at special events and activities held in the café
Desirable skills and qualifications
- A cheerful, positive attitude
- Good interpersonal and communication skills
- A willingness to learn new skills
- An interest in providing excellent customer service
- Experience in food handling or preparation (not essential)
- Basic food safety knowledge or HACCP (training will be provided)
- Previous experience in catering, hospitality, or customer service
How to apply
To apply, simply click the \”apply now\” button on the advert on our website and complete a short interest form. If you have any questions about this role, please get in touch: Marc Woodley (Volunteer Manager).
About us and our commitments
We are Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: \”A better life for everyone severely affected by mental illness.\”
It is an exciting time to join our growing charity. We are on a transformation journey to deliver on the organisation strategy—delivering Communities that Care. We are committed to attracting diverse people to work for us. Diversity, Equity, Inclusion is important to us. We recognise and support staff networks for our Black, Asian and Minority Ethnic and LGBTQIA+ colleagues. We are proud to be Disability Confident and signatories to the Business in the Community Race at Work Charter. We aim to be a truly anti-racist organisation and welcome applications from everyone, including applicants with lived experience, those who are lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic backgrounds.
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Volunteer Café Assistant employer: Rethink Mental Illness
Contact Detail:
Rethink Mental Illness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Café Assistant
✨Tip Number 1
Get to know the café and its vibe! Before you apply, pop in for a coffee and chat with the staff. This will not only give you a feel for the place but also show your genuine interest when you apply.
✨Tip Number 2
When you apply, highlight your people skills! Mention any experience you've had in customer service or teamwork. We love volunteers who can create a friendly atmosphere, so let that shine through!
✨Tip Number 3
Be ready to learn! If you don’t have experience in food handling or using a till, don’t sweat it. Show us your willingness to learn new skills during the interview – that’s what we’re looking for!
✨Tip Number 4
Finally, apply through our website! It’s super easy – just click the 'apply now' button and fill out the interest form. We can’t wait to hear from you and see how you can make a difference!
We think you need these skills to ace Volunteer Café Assistant
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for helping others.
Highlight Relevant Experience: Even if you haven't worked in a café before, think about any customer service or teamwork experiences you've had. Share those stories in your application to show us how you can contribute to our friendly atmosphere.
Keep It Clear and Concise: Make sure your application is easy to read. Use clear language and keep your sentences short. This helps us quickly understand why you’d be a great fit for the Volunteer Café Assistant role.
Apply Through Our Website: Don’t forget to click the 'apply now' button on our website! It’s the easiest way to get your application in front of us. If you have any questions, feel free to reach out to Marc Woodley, our Volunteer Manager.
How to prepare for a job interview at Rethink Mental Illness
✨Know the Café Inside Out
Before your interview, take some time to research Rethink Mental Illness and their community café. Understand their mission and values, and think about how you can contribute to creating that friendly atmosphere they’re looking for. This will show your genuine interest in the role.
✨Show Off Your People Skills
As a Volunteer Café Assistant, you'll be interacting with a variety of people. During the interview, share examples of how you've successfully communicated or worked as part of a team in the past. Highlight any experience in customer service, even if it’s informal, to demonstrate your ability to connect with others.
✨Be Ready to Learn
Since the role involves operating a coffee machine and handling food, express your willingness to learn new skills. Mention any previous experiences where you’ve quickly picked up new tasks or adapted to new environments. This shows that you’re enthusiastic and ready to contribute.
✨Bring a Positive Attitude
A cheerful and positive attitude is key for this role. During your interview, let your personality shine through! Smile, be friendly, and convey your passion for helping others. This will resonate well with the interviewers and align with the welcoming vibe they want in their café.
