Service Design & Improvement Lead

Service Design & Improvement Lead

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Rethink Mental Illness

At a Glance

  • Tasks: Lead service design improvements and embed user-centered principles for impactful change.
  • Company: Rethink Mental Illness, dedicated to enhancing mental health services.
  • Benefits: Generous leave, wellbeing support, and learning opportunities.
  • Other info: Join a supportive team focused on sustainable change.
  • Why this job: Make a real difference in mental health services while fostering inclusivity.
  • Qualifications: Experience in service design and strong collaboration skills.

The predicted salary is between 40000 - 50000 £ per year.

Rethink Mental Illness is looking for a Service Design Manager in Greater London to lead improvements in service design and delivery. The ideal candidate will embed user-centered design principles, collaborate with stakeholders, and drive sustainable change through data-driven insights.

Benefits include generous leave, wellbeing support, and opportunities for learning and development. The role is crucial in enhancing services while supporting a diverse and inclusive culture.

Service Design & Improvement Lead employer: Rethink Mental Illness

Rethink Mental Illness is an exceptional employer, offering a supportive and inclusive work environment in Greater London. With a strong focus on employee wellbeing, generous leave policies, and ample opportunities for professional development, we empower our team to drive meaningful change in mental health services. Join us to be part of a mission that values collaboration and user-centered design, making a real difference in the lives of those we serve.

Rethink Mental Illness

Contact Details:

Rethink Mental Illness Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Design & Improvement Lead

Tip Number 1

Network like a pro! Reach out to people in the mental health sector, especially those involved in service design. A friendly chat can open doors and give you insights that might just land you that interview.

Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your experience with user-centered design principles. This is your chance to demonstrate how you've driven sustainable change in previous roles.

Tip Number 3

Be ready for the interview! Research Rethink Mental Illness and think about how your values align with theirs. Prepare to discuss how you can enhance their services while supporting a diverse and inclusive culture.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Service Design & Improvement Lead

User-Centered Design Principles
Stakeholder Collaboration
Data-Driven Insights
Service Design
Change Management
Sustainable Change
Analytical Skills

Some tips for your application 🫡

Show Your Passion for Service Design:When writing your application, let your enthusiasm for service design shine through! Share specific examples of how you've used user-centered design principles in your past roles. We want to see your commitment to improving services and making a real difference.

Collaborate Like a Pro:Highlight your experience working with various stakeholders. We love a team player! Mention any collaborative projects you've been part of and how you’ve driven change through teamwork. This will show us that you can effectively engage with others to enhance service delivery.

Data-Driven Insights Matter:Don’t forget to include your experience with data analysis! Talk about how you've used data to inform your decisions and improve services. We’re looking for someone who can leverage insights to create sustainable change, so make sure to showcase this skill.

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success! It’s super easy and ensures your application gets to the right people. Plus, it shows us you’re keen on joining our team at Rethink Mental Illness!

How to prepare for a job interview at Rethink Mental Illness

Know Your User-Centred Design Principles

Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in past roles and how they can enhance service delivery at Rethink Mental Illness.

Showcase Your Collaboration Skills

Prepare examples of how you've successfully collaborated with stakeholders in previous projects. Highlight your ability to bring diverse teams together to drive improvements, as this role heavily relies on teamwork.

Bring Data-Driven Insights

Familiarise yourself with data analysis techniques relevant to service design. Be prepared to discuss how you've used data to inform decisions and drive sustainable change in your previous roles.

Emphasise Inclusivity and Diversity

Since the role supports a diverse and inclusive culture, think about how you've contributed to inclusivity in your past work. Share specific examples that demonstrate your commitment to creating an inclusive environment.