At a Glance
- Tasks: Support individuals on their recovery journey and help them build skills and confidence.
- Company: Join Rethink Mental Illness, a supportive and inclusive organisation.
- Benefits: Enjoy flexible working, generous leave, and wellbeing support.
- Other info: Be part of a diverse team committed to tackling mental health inequalities.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in mental health support or social care is preferred.
The predicted salary is between 30000 - 40000 £ per year.
Join our dedicated team at Topping Mill – a CQC Registered home supporting people with severe and enduring mental health challenges.
About Topping Mill:
- Topping Mill is a warm and supportive transition service offering person‑centred accommodation for adults aged 18 and over.
- We provide a safe, stable home for up to five years, helping each person build confidence, develop independence, and move on to long‑term housing within the community when they’re ready.
- Our modern building includes 14 self‑contained one‑bedroom apartments, each with its own living area, kitchen, and bathroom.
- The environment is calm and homely, with shared lounges on both the ground and first floor where residents can relax, socialise, or take part in activities.
Key features of Topping Mill include:
- 14 self-contained one‑bed apartments, designed to support independence
- Ground-floor accessible flats (4 fully accessible)
- Shared lounges/TV rooms on both floors
- Great public transport links and nearby parking options
- On‑site staff office and sleep‑in space, with toilet and kitchenette
- A two‑storey building (please note: no lift), with 6 ground‑floor and 8 first‑floor flats
Our team provides flexible, recovery‑focused support tailored to each person’s journey, making Topping Mill a place where individuals can truly thrive.
What will you do?
- Support individuals on their recovery journey, helping them build skills, confidence and independence.
- Provide one‑to‑one key‑worker support and build positive, professional relationships.
- Carry out assessments and develop personalised support and safety plans.
- Encourage people to manage their mental and physical wellbeing.
- Support individuals with daily living skills and accessing community services.
- Liaise with mental health agencies, professionals and community groups.
- Contribute to safeguarding and promoting a safe, supportive environment.
- Keep accurate records, monitor progress and share information with the team.
- Help improve the service by offering feedback and supporting colleagues.
What we’re looking for:
- Experience supporting people with mental illness or in a social care setting (paid or voluntary).
- Great listening skills, empathy, patience, and kindness.
- Ability to work with digital systems (Microsoft applications, email, internet).
- A commitment to our values and willingness to learn.
If you have transferable skills and a passion for helping others, we’d love to hear from you! Apply today and be part of a team that truly makes a difference.
Why Work With Rethink Mental Illness?
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion:
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services.
We actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are LGBTQIA+, people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background.
We have an ambition of becoming a truly anti-racist employer, campaigning organisation and service provider.
Mental Health Support Worker (Bank) employer: Rethink Mental Illness
At Rethink Mental Illness, we pride ourselves on fostering an inclusive and supportive work environment where every employee can thrive. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, including access to a Wellbeing Hub, flexible working arrangements, and generous leave policies. With a strong focus on professional development and a culture that values diversity, we empower our team members to make a meaningful impact in the lives of those they serve within the North East Prisons.
StudySmarter Expert Advice🤫
We think this is how you could land Mental Health Support Worker (Bank)
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Rethink Mental Illness.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Rethink Mental Illness!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Rethink Mental Illness, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Rethink Mental Illness or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Mental Health Support Worker (Bank)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Rethink Mental Illness:Before hitting send, make sure to tailor your application specifically to Rethink Mental Illness! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Rethink Mental Illness
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
