Mental Health Support Worker

Mental Health Support Worker

Walsall Full-Time 16424 - 23000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals with mental health challenges through one-on-one sessions and community engagement.
  • Company: Join Rethink Mental Illness, a charity dedicated to improving lives affected by mental illness.
  • Benefits: Enjoy flexible working, funded training, generous annual leave, and an employee assistance programme.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: Experience in mental health support is preferred; passion for helping others is essential.
  • Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.

The predicted salary is between 16424 - 23000 £ per year.

Vacancy Salary £16,424.10

Vacancy Location Walsall

This is a Permanent, 25 vacancy that will close in 13 days at 23:59 BST.

Your role

We are looking for an experienced and passionate Mental Health Recovery Worker to work at our Walsall Sanctuary hub.

This a part time Role: 25 Hours per week

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

We offer people affected by mental illness with out of hours support. Providing a person centred, holistic approach. We take a strength based, focusing on assets, independence, recovery, and social inclusion with no wrong door approach.

The service provides out of hours mental health support to people over the age of 18+ who live and have a registered GP in Walsall.

The service is open 365 days of the year, Monday – Friday 6pm-11pm, Saturday & Sunday 12noon – 11pm.

About The Role

  • Provide key worker support to a specified number of service users, including one to one individual support and liaison with other mental health agencies on behalf of people who use our services
  • Always have the individual’s needs at the fore, working to the recovery model and using communication, motivation and coaching skills to support the service user to achieve their goals and aspirations
  • Develop a rapport with service users based on respect and honesty, the post holder will at all times work within clear professional boundaries and the Rethink Mental Illness Code of Conduct
  • Enable and encourage service users to find out about local services and facilities within their community and facilitate access to alternative services where specific needs are identified
  • Familiar with individual Care/Recovery Plans and support people who use our services in achieving their goals.
  • Encourage service users to recognise, understand and manage factors that affect their mental wellbeing and physical health
  • Carry out needs assessments of clients choosing to engage within the service and prioritise needs effectively
  • Carry out all individual safety and support planning within organisational and legislative requirements.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer statusand are a signatory to the Business in the Community Race at Work Charter.

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background – regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider –and in our efforts to influence policy and wider societal factors impacting on mental health set out in ouranti-racist statement.We have designed a multi-year anti-racist programme of work contained in ourRace Equality Action Planwhich demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.

If you have any questions about the position, please contact – recruitment@rethink.org

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Our Charity

Our work to achieve this is guided by seven core values:

  • Commitment
  • Equity
  • Expertise
  • Hope
  • Openness
  • Passion
  • Understanding

What do we value?

Passion

We are passionate about leading the way to a better quality of life for everyone severely affected by mental illness.

Commitment

We work tirelessly to provide support for everyone severely affected by mental illness.

Openness

We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.

Hope

We offer hope of a better quality of life for all those severely affected by mental illness.

Expertise

We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness.

Understanding

People who are severely affected by mental illness are at the heart of everything we do in our organisation – our membership, our governance and our workforce.

Equity

We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all.

Openness

We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.

What will you receive?

You Will Have Plenty Of Opportunities To Enhance Your Abilities With The Opportunity To Make a Real Difference Every Day. In Addition, You Will Have Excellent Development Opportunities Including Funded Training, Career Development, And a Range Of E-learning Courses. You Will Also Receive

Employer funded pension

Flexible

working

Life

assurance

Employee Assistance Programme

Eyecare vouchers

up to £55 towards the cost of new glasses or lenses

Training opportunities

e-learning courses & much more

Annual

leave

25 days rising to 30, plus bank holidays

Rethink

day

1 day’s additional leave (pro rata) on your Birthday

PULSE

Reward, Benefits and Recognition Platform

Employee Assistance Programme

Rethink day

1 day’s additional leave (pro rata) on your Birthday

For the full list, see our website here.

Our colleagues say

“From the very start I was made to feel welcome and respected in my new team. In the short time I have been working with Rethink Mental Illness as a service administrator I have been able to contribute ideas and make meaningful change, and I appreciate that Rethink allows me to direct my own role development and help me build on the skills I want to work on.”

“Working for Rethink Mental Illness is the most rewarding job I could ask for. As a Peer and Volunteer Co-ordinator I get to work with a huge variety of people, with a range of skills and support them to incorporate those skills into their volunteering roles. I am always looking for gaps that need filling and creating new and exciting opportunities that will benefit our service, mental health in the community, but most importantly the people giving up their time to help.”

“I’ve previously worked in a large corporate environment, in the criminal justice sector and other charities. Without a shadow of a doubt, Rethink Mental Illness has been the best employer I’ve ever had. They care about their staff. Its great working with like-minded people and knowing that you are making a real difference to people’s lives.”

“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference”.

Please be mindful that we may need to close adverts early if we receive a high volume of applications, we, therefore, encourage you to apply as soon as possible.

Documents

DBS Handling and Storage Policy Statement – DownloadEmployee Benefits – DownloadPolicy statement on the Recruitment of Ex-offenders – Download #J-18808-Ljbffr

Mental Health Support Worker employer: Rethink Mental Illness

Rethink Mental Illness is an exceptional employer located in Walsall, dedicated to supporting individuals affected by mental illness with a strong focus on equity, diversity, and inclusion. Employees benefit from a supportive work culture that values personal development through funded training and career advancement opportunities, alongside generous annual leave and flexible working arrangements. Joining our team means being part of a passionate organisation where your contributions make a real difference in the lives of those we serve, all while fostering a sense of belonging and community.
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Contact Detail:

Rethink Mental Illness Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mental Health Support Worker

Tip Number 1

Familiarise yourself with the core values of Rethink Mental Illness, especially around equity and diversity. Understanding these values will help you align your approach and demonstrate your commitment to their mission during any discussions or interviews.

Tip Number 2

Engage with local mental health communities or support groups in Walsall. This not only shows your dedication to the field but also helps you gain insights into the specific needs of the community you’ll be serving.

Tip Number 3

Prepare to discuss your experience with person-centred care and recovery models. Be ready to share specific examples of how you've supported individuals in achieving their goals, as this is a key aspect of the role.

Tip Number 4

Network with current or former employees of Rethink Mental Illness. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

We think you need these skills to ace Mental Health Support Worker

Empathy
Active Listening
Communication Skills
Motivational Skills
Coaching Skills
Understanding of Mental Health Issues
Knowledge of Recovery Models
Ability to Develop Rapport
Assessment Skills
Problem-Solving Skills
Knowledge of Local Services and Resources
Respect for Diversity and Inclusion
Ability to Work Within Professional Boundaries
Safety and Support Planning
Teamwork and Collaboration

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Mental Health Support Worker position. Understand the key responsibilities and the values of the organisation, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in mental health support or related fields. Use specific examples that demonstrate your skills in communication, motivation, and coaching, as these are crucial for the role.

Showcase Your Values: Align your personal values with those of the organisation. Mention your commitment to diversity, equity, and inclusion in your application, and how you can contribute to creating a supportive environment for service users.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for helping those affected by mental illness. Make it personal and reflect on why you want to work specifically for this organisation.

How to prepare for a job interview at Rethink Mental Illness

Understand the Role and Values

Before your interview, make sure you thoroughly understand the role of a Mental Health Support Worker and the core values of the organisation. Familiarise yourself with their commitment to equity, diversity, and inclusion, as these are crucial in the mental health sector.

Showcase Your Experience

Be prepared to discuss your previous experience in mental health support or related fields. Highlight specific examples where you've made a positive impact on someone's recovery journey, demonstrating your ability to provide person-centred care.

Demonstrate Empathy and Communication Skills

During the interview, showcase your empathy and communication skills. Use examples to illustrate how you've built rapport with service users and worked within professional boundaries while supporting their needs and aspirations.

Ask Insightful Questions

Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, and how the organisation supports its staff in promoting mental health awareness and inclusivity.

Mental Health Support Worker
Rethink Mental Illness
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