Mental Health Support Worker

How You Will Make a Difference: As a Mental Health Support Worker, you will support individuals in regaining confidence and engaging in social and workplace activities. You’ll work closely with service users to achieve their personal goals and access necessary support on their recovery journey.

• Provide key worker support, including one-on-one assistance and liaising with other mental health agencies.

• Focus on individual needs, using communication, motivation, and coaching to support users in achieving their goals.

• Build rapport based on respect and honesty, maintaining professional boundaries and adhering to the Rethink Mental Illness Code of Conduct.

• Work with and support individuals on their Care/Recovery Plans

• Encourage service users to recognise, understand and manage factors that affect their mental wellbeing and physical health

• Carry out needs assessments of individuals choosing to engage within the service and prioritise needs effectively.

• Transferable life/work experience relevant to this role.

• Good listening skills, empathy, understanding, kindness, patience, and a willingness to learn.

• Ability to demonstrate behaviours consistent with the Charity’s values.

• Experience in supporting people with mental illness or providing care/support services in a housing setting (paid or voluntary) is a plus.

• Excellent administration, organisation and planning skills.

• Competent in the use of IT systems including Microsoft applications, email and internet.

Caring for our people.

• Annual leave

• Company pension

• Employee discount, 1 x Full-time post available – Monday to Friday – 09.00 to 17.00 – Working occasional bank holidays., We offer a wide range of support. Some of our benefits include:

• PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.

• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.

• Taking time for you: We work flexibly and we have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.

• Planning for the future: We have a contributory pension scheme.

• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.

• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.

Rethink Mental Illness

Trowbridge BA14 0FA

Full-time, If you have any questions about the position, please contact -recruitment@rethink.org