At a Glance
- Tasks: Create engaging supporter journeys and coordinate fundraising events to inspire community involvement.
- Company: Join Mental Health UK, a dynamic team dedicated to mental health support.
- Benefits: Competitive salary, London allowance, flexible working, and a supportive team environment.
- Other info: Inclusive workplace culture that values diversity and personal growth.
- Why this job: Make a real impact on mental health by helping others turn passion into action.
- Qualifications: Experience in fundraising, customer service, and excellent communication skills required.
The predicted salary is between 26457 - 29457 £ per year.
Location: London, Agile (Homebased with 2 days a week at our Head Office in London)
Contract Type: Full Time, Permanent – 35 hours per week
Salary: £26,457 + £3000 London Allowance
DBS: Basic
Help people turn their passion into life-changing impact. At Mental Health UK, we believe everyone deserves the support they need to live well with their mental health. Every challenge event, community fundraiser and virtual challenge helps us provide vital support to people across the UK.
We're looking for an enthusiastic, organised and supporter-focused Events & Community Fundraising Officer to play a key role in delivering exceptional fundraising experiences for our incredible supporters. Working across some of our flagship fundraising activities, you'll help inspire people to raise more, stay motivated and feel connected to our cause every step of the way.
Whether they're running the London Landmarks Half Marathon, taking on the Hackney Half, joining one of our virtual challenges or organising their own fundraising activity, you'll be there to provide outstanding stewardship and support.
What you'll be doing
- Create engaging supporter journeys that inspire fundraising success.
- Build meaningful relationships with supporters through personalised communications.
- Coordinate stewardship across email, SMS, WhatsApp and other digital channels.
- Be the first point of contact for Event & Community Fundraising enquiries.
- Support the delivery of high-profile fundraising events and campaigns.
- Maintain accurate supporter records through CRM and fundraising platforms.
- Monitor campaign performance and identify opportunities to improve engagement and income.
- Recruit and coordinate volunteers for event-day activities.
- Work collaboratively with colleagues across Fundraising, Digital, Brand and Communications.
About you
- Passionate about delivering exceptional supporter experiences.
- Organised, proactive and able to manage multiple priorities.
- Experienced in supporter stewardship, fundraising, customer service or engagement roles.
- A confident communicator with excellent written and verbal skills.
- Comfortable using CRM systems and digital communication tools.
- Detail-oriented, data-conscious and committed to delivering high-quality work.
- Collaborative and relationship-focused.
- Committed to equality, diversity and inclusion.
It would be great if you also have:
- Experience in charity fundraising or the mental health sector.
- Experience with mass participation events, challenge events or community fundraising.
- Knowledge of fundraising platforms such as Funraising.
- Experience with Salesforce, Microsoft Dynamics or similar CRM systems.
- Experience creating supporter communications across email, SMS or WhatsApp.
Why join us?
You'll be joining a dynamic fundraising team that's ambitious, supportive and driven by a shared belief that people severely affected by mental illness deserve hope, support and understanding. You'll have the opportunity to work across both Mental Health UK and Rethink Mental Illness, helping to deliver fundraising programmes that make a genuine difference to people's lives.
If this sounds like you... If you're passionate about creating memorable supporter experiences, thrive in a busy fundraising environment and want your work to have real social impact, we'd love to hear from you. Apply today and help us create a better future for everyone affected by mental health challenges.
Mental Health UK and Rethink Mental Illness are committed to building an inclusive workplace and welcome applications from all backgrounds. We are committed to creating a culture where everyone feels valued, respected and able to thrive.
Events & Community Fundraising Officer in London employer: Rethink Mental Illness
At Rethink Mental Illness, we pride ourselves on fostering an inclusive and supportive work environment where every employee can thrive. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, including access to a Wellbeing Hub, flexible working arrangements, and generous leave policies. With a strong focus on professional development and a culture that values diversity, we empower our team members to make a meaningful impact in the lives of those they serve within the North East Prisons.
StudySmarter Expert Advice🤫
We think this is how you could land Events & Community Fundraising Officer in London
✨Get Involved with Local Charities
Dive into the local fundraising scene in your area! Volunteer for events or get involved with committees at organisations you admire. Not only will you gain experience, but you'll also make connections that could lead to that coveted full-time role at places like Rethink Mental Illness.
✨Network through Fundraising Events
Attend fundraising galas, charity auctions, and networking events. These gatherings are perfect for meeting industry professionals and perhaps even landing an interview on the spot. Plus, if you mention how you love the mission of Rethink Mental Illness, you’ll definitely make an impression!
✨Leverage LinkedIn for Connections
Don’t just sit back; actively connect with fundraisers on LinkedIn! Join groups related to fundraising development and share your insights or experiences, which can position you as a knowledgeable candidate for full-time roles. This is a platform where visibility really counts in our industry.
✨Showcase Your Passion through Content
Consider writing articles or creating posts about fundraising strategies, non-profit success stories, or your experiences in the field. Sharing this content can help establish your expertise and draw attention to yourself for full-time positions like that at Rethink Mental Illness. It’s all about being visible and passionate!
We think you need these skills to ace Events & Community Fundraising Officer in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the world of fundraising, we want to see your genuine enthusiasm for the mission that Rethink Mental Illness supports. Be sure to weave in your personal connection to the cause in your cover letter. This isn't just a job for us; it's about making a difference, so let your passion shine through!
Highlight Relevant Experience:In your CV, focus on any past experience related to fundraising, community engagement, or donor relations. If you've organised events or developed marketing materials for a charity, make sure we see it front and centre. Quantify your achievements where possible—donor retention rates or funds raised can make a huge impact!
Use Engaging Language:When crafting your application, use engaging language that reflects the tone and values of Rethink Mental Illness. We're looking for enthusiasm and creativity in how you present your experience. This is especially key in fundraising, where storytelling can connect potential donors with our mission.
Tailor Your Application:One size does not fit all! Make sure to tailor your CV and cover letter specifically for the Events & Community Fundraising Officer role at Rethink Mental Illness. Research us to understand our specific initiatives and align your skills with our goals. A personalised approach shows that you’re genuinely interested and willing to put in the effort—qualities we absolutely love!
How to prepare for a job interview at Rethink Mental Illness
✨Display Your Passion for the Cause
Let’s face it, fundraising is all about passion! Show up to your interview with genuine enthusiasm for the mission of Rethink Mental Illness. Share specific experiences that demonstrate your commitment to similar causes, and don't shy away from discussing why this role and this organisation matter to you.
✨Know Your Fundraising Strategies
Brush up on different fundraising strategies and tools that are common in the industry, such as grant writing, event planning, or online campaigns. Be prepared to discuss which methods you've used successfully before and how they could translate to your work at Rethink Mental Illness.
✨Be Ready for Scenarios and Challenges
Expect scenario-based questions where you’ll have to talk about how you’d tackle potential challenges in fundraising. Whether it’s overcoming donor objections or streamlining donor processes, think about examples from your past that showcase your problem-solving skills.
✨Emphasise Collaboration and Network Building
Fundraising is rarely a solo effort; collaborative skills are key! Talk about how you've worked with different teams to achieve fundraising goals, and mention any networks you have that could be beneficial for Rethink Mental Illness. This shows you're not only a lone wolf but a team player with valuable connections.
