At a Glance
- Tasks: Support and supervise RPRs, ensuring high-quality advocacy for individuals across London.
- Company: Join Rethink Mental Illness, dedicated to improving lives affected by mental illness.
- Benefits: Competitive salary, flexible working, generous leave, and ongoing training opportunities.
- Other info: Be part of a diverse team committed to tackling mental health inequalities.
- Why this job: Make a meaningful difference every day in a supportive and values-driven environment.
- Qualifications: Qualification in advocacy and experience in supervising or supporting colleagues required.
The predicted salary is between 30880 - 33880 £ per year.
Location: London (field-based)
Hours: 35 hours per week
Salary: £30,880 + £3,000 London Allowance
Make a difference every day. At Rethink Mental Illness, we believe that everyone severely affected by mental illness deserves a better quality of life — and we work tirelessly to make that happen.
About The Role
You’ll play a vital role in supporting the delivery of our London Relevant Person’s Representative (RPR) service, working closely with the London RPR Advocacy Manager. You’ll provide day-to-day supervision, guidance and support to a group of RPRs, ensuring high-quality advocacy support for individuals across multiple London boroughs.
What You’ll Be Doing:
- Supporting and supervising RPRs in their day-to-day casework and practice
- Providing guidance on legal frameworks, quality standards and safeguarding
- Monitoring performance, identifying trends, and escalating concerns where needed
- Carrying out case audits and supporting service improvements
- Assisting with case allocation and service delivery planning
- Building strong relationships with internal teams and external stakeholders
- Promoting a culture of openness, learning and continuous improvement
About You
We’re looking for someone who is both people-focused and quality-driven, with the confidence to support others and address challenges constructively.
You Will Have:
- A qualification in advocacy (essential)
- Experience supervising or supporting colleagues in a practice-based environment
- Strong understanding of safeguarding and legal frameworks
- Excellent communication skills, with the ability to handle sensitive or complex situations
- Confidence in identifying and addressing performance or practice issues
- Strong organisational skills and the ability to manage competing priorities
- Good IT skills (including Microsoft Office and case management systems)
- Ability to travel across London
About The Team
You’ll be part of a dedicated Advocacy service supporting individuals across Camden, Hackney, Islington, Richmond and Wandsworth, working collaboratively to deliver high-quality support to people who need it most.
What You’ll Get In Return:
- The opportunity to lead and shape practice within a specialist advocacy service
- Ongoing training, development and reflective practice support
- A supportive and values-driven working environment
- The chance to make a meaningful difference every day
Benefits:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services.
We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of becoming a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
London RPR Coordinator employer: Rethink Mental Illness
At Rethink Mental Illness, we pride ourselves on being an exceptional employer dedicated to making a meaningful difference in the lives of those affected by mental illness. Our inclusive culture fosters diversity and belonging, while our commitment to employee growth is reflected in ongoing training and development opportunities. With a supportive work environment, generous leave policies, and a focus on wellbeing, we empower our staff to thrive both personally and professionally in the vibrant city of London.
StudySmarter Expert Advice🤫
We think this is how you could land London RPR Coordinator
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Rethink Mental Illness.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Rethink Mental Illness!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Rethink Mental Illness, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Rethink Mental Illness or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace London RPR Coordinator
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Rethink Mental Illness:Before hitting send, make sure to tailor your application specifically to Rethink Mental Illness! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Rethink Mental Illness
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
