Housing Management Support Worker in Leek

Housing Management Support Worker in Leek

Leek Full-Time 26190 - 32010 £ / year (est.) No working from home possible
Rethink Mental Illness

At a Glance

  • Tasks: Support adults with mental health needs to achieve independence and maintain their accommodation.
  • Company: Join a compassionate team dedicated to improving lives in the community.
  • Benefits: Full-time role with opportunities for personal growth and development.
  • Other info: Dynamic role with a focus on community engagement and personal empowerment.
  • Why this job: Make a real difference in people's lives while building your skills and experience.
  • Qualifications: Experience in housing support or social care, with strong empathy and organisational skills.

The predicted salary is between 26190 - 32010 £ per year.

Join Our Team as a Housing Management Support Worker

Location: Leek, Staffordshire

Role available: Full-time - 35 hours per week

Applicants must have access to a vehicle, hold a full UK driving licence, and have valid business-use motor insurance.

Our Staffordshire Additional Housing Management Service is a supported housing service for adults 18+ experiencing mental health difficulties who need help to access, maintain, or sustain accommodation. The service provides safe, high-quality housing alongside personalised tenancy and housing-related support, helping individuals develop independent living skills, manage their mental health, maintain their tenancy, and reduce the risk of homelessness. Support includes budgeting, accessing benefits, managing daily living tasks, engaging with local services, and building confidence and social inclusion. The service takes a recovery-focused, person-centred approach, enabling people to achieve greater independence and move towards long-term stable living within the community.

What you will do and achieve as a Housing Management Support Worker:

  • You’ll join a supportive team helping adults with mental health needs or housing challenges to build independence and successfully maintain their accommodation.
  • Working closely with the Service Manager and your colleagues, you’ll provide person‑centred, housing‑related support and connect individuals with the right external services to help them move forward confidently toward independent living.

Support People Every Day:

  • Provide key‑worker support to a small caseload and help individuals build independence.
  • Support people with daily living skills and accessing community services.
  • Encourage positive wellbeing and confidence.

Plan, Review & Assess Support:

  • Complete needs assessments and create person‑centred support and safety plans.
  • Review progress regularly and help people work toward their goals.

Work with Partner Agencies:

  • Liaise with mental health teams, community groups and other agencies to ensure individuals get the right support.
  • Represent the service at community events and forums.

Promote Safety & Good Practice:

  • Contribute to safeguarding, follow lone‑working procedures, and report incidents appropriately.
  • Maintain professional boundaries and uphold the Rethink Mental Illness Code of Conduct.

Keep Records & Support the Team:

  • Keep accurate records and update our internal systems.
  • Share information with colleagues, support team goals, and contribute to service improvements.

Essential experience, skills required for this position:

  • Housing Support Worker/Support Worker experience.
  • A good listener, empathetic, understanding, kind, patient and willing to learn.
  • Can demonstrate behaviours consistent with the values of the Charity.
  • Experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity.
  • Excellent administration, organisation and planning skills.
  • Competent in the use of IT systems including Microsoft applications, email and internet.

If you’re passionate about empowering individuals, reducing stigma, and improving mental health outcomes, we’d love to hear from you.

Housing Management Support Worker in Leek employer: Rethink Mental Illness

At Rethink Mental Illness, we pride ourselves on fostering an inclusive and supportive work environment where every employee can thrive. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, including access to a Wellbeing Hub, flexible working arrangements, and generous leave policies. With a strong focus on professional development and a culture that values diversity, we empower our team members to make a meaningful impact in the lives of those they serve within the North East Prisons.

Rethink Mental Illness

Contact Details:

Rethink Mental Illness Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Management Support Worker in Leek

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Rethink Mental Illness.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Rethink Mental Illness!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Rethink Mental Illness, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Rethink Mental Illness or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Housing Management Support Worker in Leek

Empathy
Active Listening
Understanding of Mental Health Issues
Support Work Experience
Person-Centred Approach
Needs Assessment
Safety Planning

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Rethink Mental Illness:Before hitting send, make sure to tailor your application specifically to Rethink Mental Illness! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Rethink Mental Illness

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.