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- Tasks: Create engaging campaigns and build lasting relationships with donors to support mental health.
- Company: Mental Health UK, dedicated to ensuring no one faces mental health issues alone.
- Benefits: Competitive salary, London weighting, and a supportive team environment.
- Why this job: Make a real difference in mental health support while developing your skills in fundraising.
- Qualifications: Passion for fundraising, strong organisational skills, and excellent communication abilities.
- Other info: Join a dynamic team that values creativity, inclusion, and professional growth.
The predicted salary is between 26457 - 30410 ÂŁ per year.
Help us shape the future of mental health support. At Mental Health UK, we’re here to make sure no one faces a mental health problem alone. With demand for our services rising, fundraising has never been more vital. That’s where you come in. We’re looking for a creative, supporter‑focused Individual Giving Officer (Retention & Development) to help us deliver stand‑out supporter experiences and grow long‑term, meaningful relationships with our donors. This is your opportunity to join a friendly and ambitious fundraising team—one that celebrates bold ideas, champions inclusion, and puts supporters at the heart of everything we do.
Salary: ÂŁ26,457-ÂŁ30,410 plus ÂŁ3000 London Weighting
What you’ll do:
- You’ll play a key role in delivering our Individual Giving strategy, working closely with the Senior Individual Giving Manager and colleagues across both Mental Health UK and Rethink Mental Illness.
- Craft and deliver engaging multi‑channel campaigns that inspire donors and champion our cause.
- Develop stewardship journeys that surprise, delight, and retain supporters—from regular givers to payroll givers and cash donors.
- Manage relationships with agencies, printers and fulfilment partners to bring campaigns to life.
- Track, analyse and optimise campaign performance, using insight to continually improve our approach.
- Provide exceptional supporter care, responding to enquiries with empathy, efficiency and professionalism.
- Collaborate with colleagues across fundraising, communications, impact, finance, CRM and more—spotting opportunities to deepen supporter engagement.
- Ensure data is processed responsibly, ethically and in line with GDPR and the Fundraising Regulator’s Code of Practice.
Every campaign you create, every story you tell and every donor you nurture will help us raise the income needed to support people with their mental health across the UK.
What you’ll bring:
- We’re looking for someone who is passionate, organised and ready to take ownership of exciting, impact‑driven work.
- Experience in individual giving or direct marketing (charity sector desirable but not essential).
- Strong organisational and project management skills, with the ability to manage multiple campaigns.
- A confident, collaborative working style and excellent communication skills.
- An understanding of data segmentation and a test‑and‑learn approach.
- Experience working with suppliers and agencies.
- A commitment to inclusive, equitable fundraising and supporter engagement.
- Knowledge of fundraising regulations and GDPR.
You may also have:
- A fundraising or marketing qualification.
- A desire to grow and develop professionally.
Why join us?
- You’ll be joining a team that promises to put supporters first.
- Strap a rocket to our ambition.
- Let talent thrive.
- Reflect all perspectives.
- Cherish our data.
- Be unmissable across the organisation.
We want you to bring your creativity, curiosity and drive—and help us deliver fundraising that truly makes a difference. Ready to apply? If you’re excited by the idea of crafting compelling campaigns, building meaningful supporter experiences and helping us grow our impact—we’d love to hear from you.
Locations
Individual Giving Officer in Lambeth, London employer: Rethink Mental Illness
Contact Detail:
Rethink Mental Illness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Individual Giving Officer in Lambeth, London
✨Tip Number 1
Network like a pro! Reach out to people in the mental health and fundraising sectors. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show your passion for mental health! When you get the chance to chat with potential employers, share your personal connection to the cause. This will help you stand out and demonstrate that you’re not just looking for any job, but one that truly matters to you.
✨Tip Number 3
Prepare for interviews by researching Mental Health UK and their campaigns. Familiarise yourself with their values and recent initiatives. This way, you can tailor your answers to show how you can contribute to their mission and make a real impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference in the mental health space.
We think you need these skills to ace Individual Giving Officer in Lambeth, London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for mental health and fundraising shine through. We want to see why you care about our cause and how you can contribute to making a difference.
Tailor Your Experience: Make sure to highlight your relevant experience in individual giving or direct marketing. We’re looking for specific examples that demonstrate your skills and how they align with the role—don’t be shy!
Be Creative: This is a creative role, so don’t hesitate to showcase your innovative ideas in your application. Whether it’s a unique campaign concept or a fresh approach to supporter engagement, we want to see your creativity in action.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at Rethink Mental Illness
✨Know Your Cause
Before the interview, dive deep into Mental Health UK's mission and values. Understand the challenges they face in fundraising and how your role as an Individual Giving Officer can make a difference. This will show your genuine passion for their cause.
✨Showcase Your Creativity
Prepare to discuss specific examples of campaigns you've worked on or ideas you have for engaging donors. Think about multi-channel strategies that could resonate with supporters. Being able to articulate your creative thought process will set you apart.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage multiple projects simultaneously. Share tools or methods you use to stay organised and ensure deadlines are met. This is crucial for the role, so highlight your project management experience.
✨Engage with Empathy
Since this role involves supporter care, prepare to discuss how you handle donor enquiries with empathy and professionalism. Consider sharing a story where you turned a challenging situation into a positive experience for a supporter.