Housing Support Worker in Wells

Housing Support Worker in Wells

Wells Full-Time 30000 - 42000 £ / year (est.) No working from home possible
Rethink Mental Illness

At a Glance

  • Tasks: Support vulnerable individuals with mental health issues to maintain their housing and promote independence.
  • Company: Join Rethink Mental Illness, a leading charity dedicated to improving lives affected by mental illness.
  • Benefits: Enjoy a supportive work environment, opportunities for personal growth, and a commitment to diversity and inclusion.
  • Other info: We welcome applications from diverse backgrounds and those with lived experience of mental illness.
  • Why this job: Make a real difference in people's lives while working in a compassionate and inclusive team.
  • Qualifications: Experience in supporting individuals with mental illness and strong organisational skills are essential.

The predicted salary is between 30000 - 42000 £ per year.

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We are currently hiring Housing Support Workers to join our inspiring and friendly Somerset Additional Housing Service Team, Wells – Somerset.
Rethink Mental Illness are an organisation whose common purpose is to help those who are severely impacted by mental illness.

Our Keward and Burcott housing services offer a supportive environment that fosters independence and recovery. We help individuals maintain their tenancy while providing access to social activities, education, employment, and training. These services support those at risk of losing or not accessing housing due to mental health issues, vulnerability, or housing-related challenges.

How you will make a difference as a Housing Support Worker:

  • Working with an allocation of tenants, you will provide a robust, intensive housing management service. Supporting vulnerable individuals who experience mental ill health in promoting independence and empowering sustainment of tenancies.
  • You will be required to assess the needs and risks of tenants and work in a person centred and personalised manner in order to enable individuals to sustain their tenancy.
  • The role involves tenancy sign ups and property re-lets, processing referrals, day to day running of a service, and health and safety of the schemes we manage.

Essential skills and experience required for this role:

  • I have experience of providing support to people with a mental illness in a comparable role, preferably in a housing environment.
  • I have excellent administration, organisation and planning skills.
  • I am competent in the use of IT systems including Microsoft applications, email and internet.
  • I have a good understanding of tenancy/housing management practice, lettings procedures, relevant legislation and current issues within the housing sector.
  • I have a good understanding of Welfare Benefits, Housing Benefit and Universal Credit.


Who we are?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission:“A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.


Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer statusand are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider -and in our efforts to influence policy and wider societal factors impacting on mental health set out in ouranti-racist statement.We have designed a multi-year anti-racist programme of work contained in ourRace Equality Action Planwhich demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Please see further details on our Website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
If you have any questions about the position, please contact [emailprotected]

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Housing Support Worker in Wells employer: Rethink Mental Illness

Rethink Mental Illness is an exceptional employer, offering a supportive and inclusive work environment in Wells, Somerset. As a Housing Support Worker, you will have the opportunity to make a meaningful impact on the lives of individuals facing mental health challenges while benefiting from a culture that prioritises diversity, employee growth, and community engagement. With a commitment to professional development and a focus on creating a workplace that reflects the communities we serve, Rethink Mental Illness stands out as a rewarding place to build your career.

Rethink Mental Illness

Contact Details:

Rethink Mental Illness Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Support Worker in Wells

Tip Number 1

Familiarise yourself with the specific challenges faced by individuals with mental health issues. Understanding their needs will help you demonstrate empathy and insight during any discussions or interviews.

Tip Number 2

Network with professionals in the mental health and housing sectors. Attend relevant events or join online forums to connect with others who can provide insights or even referrals to opportunities at Rethink Mental Illness.

Tip Number 3

Showcase your knowledge of current housing legislation and welfare benefits during conversations. Being well-versed in these areas will highlight your competence and readiness for the role.

Tip Number 4

Engage with Rethink Mental Illness on social media. By following them and interacting with their content, you can gain a better understanding of their values and mission, which will help you align your approach when applying.

We think you need these skills to ace Housing Support Worker in Wells

Experience in supporting individuals with mental health issues
Knowledge of housing management practices
Understanding of tenancy sign-ups and property re-lets
Familiarity with relevant legislation in the housing sector
Proficiency in Microsoft Office applications
Strong administration and organisational skills
Ability to assess needs and risks of tenants

Some tips for your application 🫡

Understand the Role:Before applying, make sure to thoroughly read the job description for the Housing Support Worker position. Understand the key responsibilities and required skills, especially those related to supporting individuals with mental health issues.

Tailor Your CV:Customise your CV to highlight relevant experience in housing support or mental health services. Emphasise your administration, organisation, and planning skills, as well as your understanding of tenancy management and welfare benefits.

Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for helping vulnerable individuals. Use specific examples from your past experiences that demonstrate your ability to promote independence and sustain tenancies.

Showcase Your Values:In your application, express your alignment with Rethink Mental Illness's values, particularly around diversity, equity, and inclusion. Mention any personal experiences or insights that relate to their mission of supporting those affected by mental illness.

How to prepare for a job interview at Rethink Mental Illness

Show Your Understanding of Mental Health

Make sure to demonstrate your knowledge and understanding of mental health issues during the interview. Share any relevant experiences you have had in supporting individuals with mental illness, as this will show that you are empathetic and well-suited for the role.

Highlight Your Organisational Skills

Since the role requires excellent administration and planning skills, be prepared to discuss specific examples of how you've successfully managed tasks or projects in the past. This could include managing a caseload or coordinating activities for tenants.

Familiarise Yourself with Housing Legislation

Brush up on your knowledge of tenancy and housing management practices, including relevant legislation and current issues within the housing sector. Being able to discuss these topics confidently will show that you are well-prepared and knowledgeable about the field.

Emphasise Your Commitment to Diversity and Inclusion

Rethink Mental Illness values diversity and inclusion, so be sure to express your commitment to these principles. Share any experiences you have that demonstrate your ability to work effectively with diverse groups and your understanding of the importance of inclusivity in the workplace.