At Rethink Mental Illness, we believe everyone deserves understanding, connection, and the chance to live a fulfilling life. Our volunteers play a vital role in supporting people affected by mental illness and helping create communities where no one feels alone. About the role As a Volunteer Befriender, you will provide friendly, face-to-face support to people in East Hertfordshire who are experiencing mental health challenges. Your role will involve building positive, supportive relationships, encouraging confidence, and helping people feel more connected to their community. You may be asked to travel within the local area to meet with service users. Ideally, you will be able to offer at least 1 hour per week. Full training and regular supervision will be provided, so you’ll feel confident and supported in your role. This role requires an enhanced DBS check, which will be arranged and paid for by Rethink Mental Illness. As a Volunteer Befriender, you will: Meet with service users at times and places that suit their needs.Offer emotional support by drawing on your own lived experience.Encourage and support people to build social connections and take part in community activities.Act as a “community connector” by signposting people to local services and opportunities. About the service Our service works with adults (18+) who are known to mental health services and living with a mental health condition. We provide befriending support to people in the Hertfordshire towns of: Ware, Hertford, Hoddesdon, Broxbourne, Cheshunt, Cuffley, and Waltham Cross. What will make you a great fit for this role? Good communication and listening skills.A flexible, empathetic, and non-judgemental approach. It's not essential, but you may also bring: Knowledge of local services and community resources, including voluntary organisations.Familiarity with the local area.A commitment to supporting people in their recovery journey. How to apply To apply, please click the “apply now” button and complete a short interest form. You will have the opportunity to upload a CV and/or cover letter however, this is not mandatory. A member of the team will review your application and be in touch to update you on the next steps. If your application is successful, you will be invited to take part in an informal volunteer discussion. If you have any questions about the role or would like to find out more before applying, please contact the volunteer manager: Carol Whitbourn – carol.whitbourn@rethink.org
