Field-Based Community Link Navigator

At Rethink Mental Illness, we believe everyone deserves a better life – especially those severely affected by mental illness. Our Empowering Minds Service is here to help Gloucestershire residents build resilience, connect with their communities, and access the right support at the right time. This post is field based, across the Forest of Dean. We require applicants to be drivers with access to a car and to be based in Forest of Dean or Gloucestershire.

What You’ll Be Doing

• Provide 1:1 person‑centred, strengths‑based support in community settings across Gloucestershire.
• Deliver high‑quality, recovery‑focused sessions that help people build resilience, independence and confidence.
• Support individuals for up to 3 months, helping reduce social isolation, improve wellbeing and access community resources.
• Work closely with peer support workers, volunteers and wider mental‑health professionals.
• Champion mental‑health awareness in the community, attending events, meetings and forums.
• Maintain accurate records and ensure safeguarding, confidentiality and lone‑working procedures are followed.
• Build strong relationships with referrers, partners and local organisations.
• Contribute to continuous service improvement, best practice and positive team culture.

What You’ll Bring

• Lives Rethink’s CARES values – Connect, Accountable, Respect, Evolve and Success.
• Is passionate about supporting people living with mental illness.
• Can reflect on own wellbeing and ask for support when needed.
• Is creative, compassionate, adaptable and motivated to learn.
• Has strong interpersonal and communication skills.
• Has excellent organisational skills and can manage a varied caseload.
• Is confident using IT systems including Microsoft Office.
• Understands trauma‑informed approaches and person‑centred practice.
• Has knowledge of Gloucestershire communities and can travel across the county.

Desirable Experience Includes

• Supporting people experiencing mental‑health crisis or complex emotional needs.
• Incident and safeguarding reporting.
• Partnership working with other agencies.
• Assessing and monitoring support plans and outcomes.

Why join us?

• A supportive, friendly and values‑driven team.
• Professional development and training opportunities.
• Flexible working requests considered to help you thrive.
• All equipment provided – laptop and smartphone.
• Travel expenses covered when working across Gloucestershire.
• The opportunity to shape a developing service with ambitions to expand.

Benefits

• Inclusive Culture: Join staff networks that champion diversity and inclusion.
• Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme and the Unmind mental‑health app.
• Recognition & Rewards: Enjoy discounts, cashback offers and celebrate achievements through our PULSE platform.
• Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off) with options to buy or sell extra days.
• Learning & Development: Grow your career with structured onboarding and training opportunities.
• Financial & Family Support: Contributory pension scheme, enhanced family leave, travel benefits like season ticket loans and cycle‑to‑work schemes.
• Referral Bonus: Earn up to £300 for introducing someone to our team.

Diversity, Equity, Inclusion

We actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability; and people from an ethnically diverse background – regardless of age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio‑economic status.

Becoming a truly anti‑racist organisation

We have an ambition to become a truly anti‑racist employer, campaigning organisation and service provider. We have designed a multi‑year anti‑racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti‑racist organisation.