At a Glance
- Tasks: Create inspiring fundraising experiences and support community events for mental health.
- Company: Join a passionate team at Mental Health UK, dedicated to making a difference.
- Benefits: Enjoy flexible working, generous leave, and wellbeing support.
- Other info: Be part of an inclusive culture that values diversity and personal growth.
- Why this job: Make a real impact in mental health while building meaningful relationships.
- Qualifications: Experience in fundraising or customer service, with strong communication skills.
Location: London, Agile (Homebased with 2 days a week at our Head Office in London)
Contract Type: Full Time, Permanent - 35 hours per week
Salary: £26,457 + £3000 London Allowance
DBS: Basic
Help people turn their passion into life-changing impact. At Mental Health UK, we believe everyone deserves the support they need to live well with their mental health. Every challenge event, community fundraiser and virtual challenge helps us provide vital support to people across the UK. We're looking for an enthusiastic, organised and supporter-focused Events & Community Fundraising Officer to play a key role in delivering exceptional fundraising experiences for our incredible supporters.
What you'll be doing:
- Create engaging supporter journeys that inspire fundraising success.
- Build meaningful relationships with supporters through personalised communications.
- Coordinate stewardship across email, SMS, WhatsApp and other digital channels.
- Be the first point of contact for Event & Community Fundraising enquiries.
- Support the delivery of high-profile fundraising events and campaigns.
- Maintain accurate supporter records through CRM and fundraising platforms.
- Monitor campaign performance and identify opportunities to improve engagement and income.
- Recruit and coordinate volunteers for event-day activities.
- Work collaboratively with colleagues across Fundraising, Digital, Brand and Communications.
About you:
- Organised, proactive and able to manage multiple priorities.
- Experienced in supporter stewardship, fundraising, customer service or engagement roles.
- A confident communicator with excellent written and verbal skills.
- Comfortable using CRM systems and digital communication tools.
- Detail-oriented, data-conscious and committed to delivering high-quality work.
- Collaborative and relationship-focused.
- Committed to equality, diversity and inclusion.
It would be great if you also have:
- Experience in charity fundraising or the mental health sector.
- Experience with mass participation events, challenge events or community fundraising.
- Knowledge of fundraising platforms such as Funraising.
- Experience with Salesforce, Microsoft Dynamics or similar CRM systems.
- Experience creating supporter communications across email, SMS or WhatsApp.
You'll be joining a dynamic fundraising team that's ambitious, supportive and driven by a shared belief that people severely affected by mental illness deserve hope, support and understanding. You'll have the opportunity to work across both Mental Health UK and Rethink Mental Illness, helping to deliver fundraising programmes that make a genuine difference to people's lives.
Mental Health UK and Rethink Mental Illness are committed to building an inclusive workplace and welcome applications from all backgrounds. We are committed to creating a culture where everyone feels valued, respected and able to thrive.
Why Work With Rethink Mental Illness?
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion:
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services.
We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background- regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation:
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
Events & Community Fundraising Officer employer: Rethink Mental Illness
At Rethink Mental Illness, we pride ourselves on fostering an inclusive and supportive work environment where every employee can thrive. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, including access to a Wellbeing Hub, flexible working arrangements, and generous leave policies. With a strong focus on professional development and a culture that values diversity, we empower our team members to make a meaningful impact in the lives of those they serve within the North East Prisons.
StudySmarter Expert Advice🤫
We think this is how you could land Events & Community Fundraising Officer
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Rethink Mental Illness.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Rethink Mental Illness.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Rethink Mental Illness.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Rethink Mental Illness. Apply directly through us to stand out!
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Rethink Mental Illness. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Events & Community Fundraising Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Rethink Mental Illness
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Rethink Mental Illness. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
