Chief Business Improvement and Technology Officer (London)
Chief Business Improvement and Technology Officer (London)

Chief Business Improvement and Technology Officer (London)

London Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead quality assurance, compliance, and digital transformation efforts in a collaborative environment.
  • Company: Join a leading charity focused on mental health support across England.
  • Benefits: Enjoy flexible working, 25 days annual leave, and an employer-funded pension.
  • Why this job: Make a real impact in mental health while working with a trusted organisation.
  • Qualifications: Senior leadership experience in technology or business improvement within health or social care.
  • Other info: We welcome diverse applicants, including those with lived experiences and from various backgrounds.

The predicted salary is between 43200 - 72000 £ per year.

We are looking for a Chief Business Improvement and Technology Officer to lead our efforts in quality, assurance and compliance, business reporting, and technology and digital transformation. If you are excited by the opportunity to lead across business improvement, compliance, data insights, technology and to be part of a collaborative leadership team, then we would love to hear from you. Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today. Chief Business Improvement and Technology Officer Location: London/Hybrid Hours: Full time, flexible working available Contract: Permanent As the Chief Business Improvement and Technology Officer, you will lead efforts in quality, assurance and compliance, business reporting, and technology and digital transformation. We are looking for someone with senior leadership experience in technology, digital, data, or business improvement within a care, support, health, or social impact organisation. With proven ability to develop business improvement strategies (for example, quality, technology, data) that enhance frontline service delivery and user experience, you will have a strong track record of building and embedding organisational data and insight functions that inform both operational decisions and external campaigning and influencing. Technology, data, or business improvement in the charity, health, or social care sectors. Overseeing IT infrastructure, and/or digital platforms, and/or cyber security in a multi-site or distributed service environment. Deep understanding of data protection, compliance, quality assurance, and governance. Using data and digital tools to support and improve service delivery, and/or policy development, campaigning, and public engagement. Building and leading multidisciplinary teams across technology, insight, digital development, and compliance. Work for an organisation that research shows is one of the most trusted major voluntary sector brands. In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do. The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system. Employer funded pension ~ Flexible working ~ Life assurance ~ Eye care vouchers ~ Training opportunities ~25 days annual leave, rising to 30 plus Bank Holidays ~ Employee assistance programme ~ Your birthday off ~ We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. You may also have experience in areas such as Business Improvement, Technology, Compliance, Digital, Data, Insights, Impact and Insights, Data Protection, Head of Business Improvement, Head of Technology, Head of Compliance, Head of Digital, Head of Data, Head of Insights, Head of Impact and Insights, Data Protection Manager. #

Chief Business Improvement and Technology Officer (London) employer: Rethink Mental Illness

Join a leading charity provider of mental health services in England, where you will be part of a collaborative leadership team dedicated to making a meaningful impact. With a strong commitment to employee well-being, the organisation offers flexible working arrangements, generous annual leave, and comprehensive training opportunities, ensuring that you can grow both personally and professionally. Embrace the chance to lead transformative initiatives in a supportive environment that values diversity and inclusion, making it an excellent employer for those passionate about social impact.
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Contact Detail:

Rethink Mental Illness Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Chief Business Improvement and Technology Officer (London)

✨Tip Number 1

Network with professionals in the charity and mental health sectors. Attend industry events, webinars, or conferences where you can meet potential colleagues or leaders in the field. This can help you gain insights into the organisation's culture and priorities.

✨Tip Number 2

Familiarise yourself with the latest trends in technology and digital transformation within the charity sector. Understanding how these innovations can enhance service delivery will demonstrate your commitment to improving user experience.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully led multidisciplinary teams in previous roles. Highlight your experience in building data and insight functions that have positively impacted operational decisions.

✨Tip Number 4

Research the organisation's mission and values thoroughly. Be ready to articulate how your personal values align with theirs, especially regarding equality and support for those affected by mental illness.

We think you need these skills to ace Chief Business Improvement and Technology Officer (London)

Senior Leadership Experience
Business Improvement Strategies
Quality Assurance
Compliance Management
Data Protection Knowledge
IT Infrastructure Oversight
Digital Transformation
Data Insights and Analytics
Cyber Security Awareness
Multidisciplinary Team Leadership
Operational Decision-Making
Public Engagement Strategies
Campaigning and Influencing Skills
Service Delivery Improvement
Understanding of Health and Social Care Sectors

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your senior leadership experience in technology, digital, data, or business improvement. Focus on relevant achievements that demonstrate your ability to enhance service delivery and user experience in the charity or health sectors.

Craft a Compelling Cover Letter: In your cover letter, express your passion for mental health services and how your skills align with the role. Discuss your experience in developing business improvement strategies and leading multidisciplinary teams, emphasising your understanding of compliance and data protection.

Showcase Relevant Experience: When detailing your work history, highlight specific projects or initiatives where you successfully implemented technology or data-driven solutions. Use metrics to quantify your impact, such as improvements in service delivery or operational efficiency.

Demonstrate Cultural Fit: Research the charity's values and mission. In your application, reflect on how your personal values align with their vision for equality and fair treatment. Mention any relevant lived experiences or commitment to diversity and inclusion.

How to prepare for a job interview at Rethink Mental Illness

✨Showcase Your Leadership Experience

As a Chief Business Improvement and Technology Officer, your leadership experience is crucial. Be prepared to discuss specific examples of how you've led teams in technology, data, or business improvement, particularly in the charity or health sectors.

✨Demonstrate Your Understanding of Compliance

Given the focus on quality assurance and compliance, it's essential to articulate your knowledge of data protection and governance. Prepare to explain how you've implemented compliance measures in previous roles and their impact on service delivery.

✨Highlight Your Strategic Vision

The role requires developing business improvement strategies. Be ready to share your vision for enhancing frontline service delivery through technology and data insights. Discuss any successful strategies you've implemented in the past.

✨Emphasise Collaboration Skills

This position involves working with multidisciplinary teams. Illustrate your ability to collaborate effectively across different departments, sharing examples of how you've fostered teamwork to achieve common goals in previous roles.

Chief Business Improvement and Technology Officer (London)
Rethink Mental Illness
R
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