Care Navigator

About the Role

Rethink Mental Illness is seeking a committed Care Navigator who will work seamlessly with the other Care Navigators and Apprentice Health and Wellbeing Coaches, to ensure holistic and meaningful support is provided to those with health vulnerabilities on their release from prison, ensuring continuity of care and fruition of release plans. Care Navigators use a coaching framework to manage wellbeing in the pre and post release period, to prevent a return to ill health as well as a reduction in reoffending. By preventing this decline in health, through robust reconnection with health services in the community we will reduce health inequalities for those leaving the criminal justice system and provide support to allow a seamless, and effective transition to independent community living.

Key Responsibilities

• I will provide Care Navigation Services to individuals being released from the North East Prisons, supporting people both pre and post release in line with service guidelines, working alongside other agencies to improve health outcomes and reduce reoffending.
• As needed, I will provide support to those being released from court, and provide assistance with these processes.
• I complete an initial screening and care mapping assessments with each service user and use service documents to plan their care and release, utilizing supervision to ensure a high quality of care provision.
• I develop tailored models of support for patients through a variety of modalities, mediums and with varying intensity to promote independent self-management and engagement with statutory and non-statutory services.
• I model excellent professional boundaries, proactive, positive and solution focused approaches in my work embodying the company values.

Qualification & Skills

• I am educated to NVQ Level 3 or equivalent with qualifications or training relevant to the Care Navigation role, e.g. Health and Social Care.
• I have relevant experience of supporting vulnerable individuals to identify, set and meet their own goals using 1:1 and/or group interventions.
• I have a working knowledge of health, debts, social care, housing, court systems, mental health, criminal justice and substance misuse.
• I have experience of working to support individuals using structured, time limited support and am confident with this way of working.

Candidate must be a Driver. Appointments will be at the minimum of the band. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Given the nature of this role, which involves frequent travel to various locations and timely meetings, a clean drivers licence is essential.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation

We have an ambition of becoming a truly anti-racist employer, campaigning organisation and service provider. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.