Care Navigator

Rethink Mental Illness is seeking a committed Care Navigator to provide tailored, high-quality support to individuals being released from HMP Humber. As part of our integrated mental health team, you’ll work closely with healthcare and prison staff to ensure that health services are in place to support a smooth, positive transition from prison to community life. Using a strengths-based, coaching approach, you’ll offer one-to-one and group interventions, helping individuals manage their own wellbeing and reconnect with essential community resources.

This is a FTC until 01/05/2026.

• Deliver pre- and post-release support to individuals with health vulnerabilities, assisting with continuity of care and connecting them to community services.
• Conduct initial assessments and care mapping for service users, creating tailored care plans for effective release and reintegration.
• Organise and contribute to health promotion events, supporting the reduction of health inequalities and the promotion of wellbeing.
• Maintain accurate, detailed records in accordance with organisational and national standards, and manage multiple tasks to meet the demands of a high-volume, fast-paced environment.

• I am educated to NVQ Level 3 or equivalent with qualifications or training relevant to the Care Navigation role, e.g. Health and Social Care.
• I have relevant experience of supporting vulnerable individuals to identify, set and meet their own goals using 1:1 and/or group interventions.
• I have a working knowledge of health, debts, social care, housing, court systems, mental health, criminal justice and substance misuse.
• I have experience of working to support individuals using structured, time limited support and am confident with this way of working.
• I am passionate and motivated to support individuals leaving the criminal justice system through provision of a high quality, professional level of care, recognizing and respecting individual differences and promoting diversity.
• I value the unique life journey each individual has been on, and embrace the challenges this can bring.
• I am patient, calm and respectful within my work.

Candidate must be a Driver. Appointments will be at the minimum of the band. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Given the nature of this role, which involves frequent travel to various locations and timely meetings, a clean drivers licence is essential.

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services.

If you have any questions about the position, please contact - recruitment@rethink.org.