BANK - Mental Health Support Worker

The Mead is a CQC registered residential home, located in a quiet area, but close to local amenities. This service offers 24‑hour support, so there are always trained staff on hand to support residents and deal with any problems that might arise. At The Mead we believe that anyone who suffers from mental illness has the opportunity to live life to the full. Each resident has a ‘key worker’ who takes a special interest in their wellbeing, supporting them in what they wish to achieve while living at the home.

As a Mental Health Support/Recovery Worker, you will offer people affected by mental illness the support and help they need to regain their confidence and get involved in everyday social and workplace activities. You will be working closely with service users to achieve their own personal goals and access all the support they need on their recovery journey. You will provide key worker support to a specified number of service users, including one to one individual support and liaison with other mental health agencies on behalf of people who use our services.

You will have the individual’s needs at the forefront, working to the recovery model and using communication, motivation and coaching skills to support the service user to achieve their goals and aspirations. You will develop a rapport with service users based on respect and honesty and work within clear professional boundaries and the Rethink Mental Illness Code of Conduct.

We are looking for an experienced and passionate Bank Mental Health Recovery Worker to work as part of our service in Warminster – The Mead. You should be a good listener, empathetic, understanding, kind, patient and willing to learn. You may also have experience providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity.

Rethink Mental Illness is an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that is why equity is one of our core values. We are a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

Diversity is important to us and we appreciate difference through inclusion and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we serve. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. We actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who identify as Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity, people who are neurodiverse, have a health condition, or a disability or hidden disability, and people from an ethnically diverse background – regardless of age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socioeconomic status.

We have an ambition to become a truly anti‑racist employer, campaigning organisation and service provider – and in our efforts to influence policy and wider societal factors impacting on mental health we have set out an anti‑racist statement. We have designed a multi‑year anti‑racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti‑racist organisation.