At a Glance
- Tasks: Manage customer accounts, follow up on payments, and support the sales team.
- Company: Fast-paced business in Coventry with a dynamic work environment.
- Benefits: Competitive salary, full-time hours, and opportunities for career growth.
- Other info: Engaging role with a focus on building relationships and teamwork.
- Why this job: Join a vibrant team and make a real difference in customer relations.
- Qualifications: Strong communication skills and a knack for organisation.
The predicted salary is between 35000 - 40000 £ per year.
Location: Coventry, CV2
Salary: £35,000+ per annum, depending on experience
Job Type: Full-time, Permanent, Office-based
Hours: Monday to Friday, 8:30am - 5:30pm
We are looking for a confident, organised and commercially aware Credit Control Administrator to join a busy, fast-moving business in Coventry. This is a varied office-based role combining customer account administration, credit control, sales team support and general office coordination. Although the formal credit control element is likely to account for around one day per week, the wider role is much broader.
You will be the person who understands customer account status, keeps the sales team informed, follows up on overdue payments, and helps ensure trading can continue smoothly with valued customers. This is not a basic send a reminder email and wait position. The successful person will need to be confident on the phone, persistent, well-organised and able to build strong working relationships with both customers and colleagues.
The Role:
You will work closely with a small sales team, supporting them by keeping accurate and up-to-date information on customer accounts, overdue balances, credit limits and payment commitments. The business has around 180 active weekly customers.
Credit Control Administrator employer: Retaind
Join a dynamic and supportive team in Coventry, where your role as a Credit Control Administrator will not only enhance your skills but also offer you the opportunity to make a real impact on our customer relationships. We pride ourselves on fostering a collaborative work culture that values growth and development, providing ample opportunities for professional advancement while enjoying a competitive salary and a healthy work-life balance.
