At a Glance
- Tasks: Lead a caring team to provide top-notch support and independence for our customers.
- Company: Join Retain Healthcare, a compassionate employer dedicated to quality care.
- Benefits: Earn from £13.50/hour, get paid for travel, and enjoy weekly pay.
- Other info: Flexible working with opportunities for training and career progression.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Kindness, NVQ Level 3, driving licence, and 2+ years of care experience required.
The predicted salary is between 28000 - 30000 £ per year.
The main purpose of the role is to ensure that care services are provided in a way that maximises a person’s independence, choice, and dignity. The individual will achieve this through in-depth and person-centred care planning, care assessments and risk assessments. The Community Team Leader will also provide support to the care team, enabling them to understand each customer’s support needs.
Job Requirements:
- An individual who is kind, approachable, caring, and passionate
- Driving Licence
- Your own car & willingness to travel
- NVQ Level 3
- 2+ years care experience
Please note: We do not offer Certificate of Sponsorship for these roles.
Duties & Responsibilities:
- To work in the field and assist the Care Coordinator and Branch Manager.
- To ensure the quality of care being delivered is to the highest standard expected by Retain Healthcare.
- To have a full understanding of our policies and behaviours framework and ensure that the organisation exceeds these expectations.
- Ensuring customers have activities that support them to meet their outcomes.
- Event planning for customer, families and staff inclusion creating opportunities for social interaction.
- Shadowing and training new staff in the practical delivery of care to support our customers.
- Carrying out supervisions and spot checks of carers and supporting them to develop their skills through feedback and reflective learning.
- To take responsibility for the organisation and maintenance of Care Plan files in their area.
- To work with a team member when our standards have not been reached, providing continuous improvement.
- Work in a flexible manner that meets the needs of the service.
- Carry out new service assessments ensuring that an agreed Care Plan and Risk Assessments are in place before the service commences, unless, in emergency cover agreed by the Manager.
- To ensure that every customer has a Support Plan and Risk Assessments that are regularly reviewed and detailed to meet their individual needs.
- To communicate regularly and when required with customers and their family; informing next of kin when an incident has occurred if appropriate.
- Contribute towards communicating changes to rotas and customer requirements within the community.
- Ensure that carers adhere to company policies and procedures and ensure the care team are working within them.
- To identify any further training needs of carers based on information observed or customer feedback.
- To ensure that the service operates at an Outstanding rating with the Care Quality Commission and that all organisational objectives are fully met by their team.
- Maintain and always ensure that office records and notes are accurate and up to date, including the correct storing of information and adherence to the Data Protection Act and GDPR legislation.
- Deliver good and effective care and support to all of our customers and ensure everyone has a good customer experience.
- To model effective communication and hold regular team meetings.
Benefits:
- Get paid for all travel, visits & training
- 40p per mile for travel
- Weekly pay
- All training provided is endorsed by Skills for Care through our training company Retain Skills
- Access to Mental Health First Aiders
- Free Lifestyle card
- Blue Light card
- DBS Rebate Reimbursement
- Potential to progress your career further with employment opportunities and Diplomas.
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.
Community Team Leader in Cheltenham employer: Retain Healthcare
Retain Healthcare is an exceptional employer located in Cheltenham, offering a supportive and inclusive work culture that prioritises the well-being of both employees and customers. With competitive pay, paid travel time, and comprehensive training endorsed by Skills for Care, we empower our Community Team Leaders to excel in their roles while providing opportunities for career progression and personal development. Join us to make a meaningful impact in the community while enjoying the benefits of a flexible work environment and a strong emphasis on teamwork and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Community Team Leader in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Community Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care planning and team leadership. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for care during interviews! Share specific examples of how you've maximised independence and dignity for your clients in previous roles. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Community Team Leader in Cheltenham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Community Team Leader role. Highlight your care experience, NVQ Level 3, and any relevant skills that show you’re a perfect fit for our team at StudySmarter.
Show Your Passion:We want to see your passion for care shining through! Share specific examples of how you've maximised independence and dignity for your customers in previous roles. This will help us understand your approach to person-centred care.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Retain Healthcare
✨Know Your Care Principles
Make sure you understand the core values of person-centred care. Be ready to discuss how you would maximise a person's independence, choice, and dignity in your role as a Community Team Leader.
✨Showcase Your Experience
With 2+ years of care experience required, prepare specific examples from your past roles that demonstrate your ability to lead a team, conduct assessments, and deliver high-quality care. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Communication Skills
As a Community Team Leader, effective communication is key. Practice articulating how you would communicate with customers, their families, and your team. Think about how you would handle difficult conversations or feedback.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think through potential situations you might face in the role and how you would respond to ensure the best outcomes for customers.
