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- Tasks: Lead a care team to provide top-notch support and ensure customer independence.
- Company: Join Retain Healthcare, a caring and inclusive employer in Salisbury.
- Benefits: Earn from £13.25 per hour, plus paid travel and weekly pay.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Kind, approachable, with NVQ Level 3 and 2+ years of care experience.
- Other info: Opportunities for training, progression, and a supportive work environment.
The predicted salary is between 13 - 16 £ per hour.
Location: Salisbury
Salary: from £13.25 per hour, paid travel time + 40p per mile
The main purpose of the role is to ensure that care services are provided in a way that maximises a person’s independence, choice, and dignity. The individual will achieve this through in-depth and person-centred care planning, care assessments and risk assessments. The Community Team Leader will also provide support to the care team, enabling them to understand each customer’s support needs.
Key Responsibilities
- To work in the field and assist the Care Coordinator and Branch Manager.
- To ensure the quality of care being delivered is to the highest standard expected by Retain Healthcare.
- To have a full understanding of our policies and behaviours framework and ensure that the organisation exceeds these expectations.
- Ensuring customers have activities that support them to meet their outcomes.
- Event planning for customers, families and staff inclusion creating opportunities for social interaction.
- Shadowing and training new staff in the practical delivery of care to support our customers.
- Carrying out supervisions and spot checks of carers and supporting them to develop their skills through feedback and reflective learning.
- To take responsibility for the organisation and maintenance of Care Plan files in their area.
- To work with a team member when our standards have not been reached, providing continuous improvement.
- Work in a flexible manner that meets the needs of the service.
- Carry out new service assessments ensuring that an agreed Care Plan and Risk Assessments are in place before the service commences, unless in emergency cover agreed by the Manager.
- To ensure that every customer has a Support Plan and Risk Assessments that are regularly reviewed and detailed to meet their individual needs.
- To communicate regularly and when required with customers and their family; informing next of kin when an incident has occurred if appropriate.
- Contribute towards communicating changes to rotas and customer requirements within the community.
- Ensure that carers adhere to company policies and procedures and ensure the care team are working within them.
- To identify any further training needs of carers based on observations or customer feedback.
- To ensure that the service operates at an Outstanding rating with the Care Quality Commission and that all organisational objectives are fully met by their team.
- Maintain and always ensure that office records and notes are accurate and up to date, including the correct storing of information and adherence to the Data Protection Act and GDPR legislation.
- Deliver good and effective care and support to all of our customers and ensure everyone has a good customer experience.
- To model effective communication and hold regular team meetings.
Requirements / Qualifications
- An individual who is kind, approachable, caring, and passionate.
- Driving Licence.
- Your own car & willingness to travel.
- NVQ Level 3.
- 2+ years care experience.
Benefits
- Get paid for all travel, visits & training.
- 40p per mile for travel.
- Weekly pay.
- All training provided is endorsed by Skills for Care through our training company Retain Skills.
- Access to Mental Health First Aiders.
- Free Lifestyle card.
- Blue Light card.
- DBS Rebate Reimbursement.
- Potential to progress your career further with employment opportunities and Diplomas.
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.
Community Team Leader in Salisbury employer: Retain Automotive
Contact Detail:
Retain Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Team Leader in Salisbury
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Retain Healthcare. Check out their website and social media to see how they interact with their community. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for care roles, like how you would handle difficult situations or support a customer’s independence. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Show off your skills! When discussing your experience, highlight specific examples where you've made a difference in someone's care. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it gives you a chance to reiterate why you’d be a great fit for the Community Team Leader role.
We think you need these skills to ace Community Team Leader in Salisbury
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for providing care shine through. We want to see how much you value independence, choice, and dignity for our customers. Share any personal experiences or motivations that drive you to work in this field.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who understands person-centred care planning and can support our care team effectively. Use the job description as a guide to showcase how you meet these requirements.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the Community Team Leader role. Remember, clarity helps us understand your qualifications better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Retain Automotive
✨Know Your Care Standards
Familiarise yourself with the care standards expected by Retain Healthcare. Understand their policies and behaviours framework, as this will show your commitment to delivering high-quality care and your readiness to uphold their values.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or supported colleagues in previous roles. Highlight your experience in training new staff and conducting supervisions, as these are key responsibilities for the Community Team Leader position.
✨Demonstrate Person-Centred Care
Be ready to discuss how you approach care planning and assessments. Share specific instances where you've tailored care to meet individual needs, ensuring that you convey your understanding of maximising independence and dignity for customers.
✨Engage in Scenario-Based Questions
Expect scenario-based questions during the interview. Practice responding to situations involving customer care, team dynamics, and compliance with policies. This will help you articulate your problem-solving skills and adaptability in real-life scenarios.
