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- Tasks: Coordinate care services and support staff to deliver high-quality, person-centred care.
- Company: Join a dynamic, values-driven care provider making a real difference in people's lives.
- Benefits: Competitive salary, professional development, free parking, and your birthday off every year.
- Why this job: Be at the heart of a growing service and help shape its future.
- Qualifications: Experience in care coordination and strong communication skills are essential.
- Other info: Enjoy a supportive environment with excellent work-life balance and career growth opportunities.
The predicted salary is between 22000 - 30000 £ per year.
Location: Chippenham (Office-based)
Salary: £25,396.80 plus performance based bonus
Hours: 40 hours per week, Monday–Friday, 8:30am–5:00pm
Join a Growing, Values-Driven Care Provider
Retain Healthcare is a dynamic, forward-thinking health and social care organisation, supporting people across the South West with high-quality, person-centred care. We’re expanding our Supported Living service—and we’re looking for an enthusiastic Care Co-ordinator to join our Chippenham branch and help shape the future of our service.
The Role
As a Care Co-ordinator, you will be at the heart of our Supported Living service. You’ll work closely with Local Authorities, Social Care teams and Health professionals to ensure our customers receive consistent, high-quality care. This is a varied, fast-paced role where no two days are the same. You’ll be responsible for coordinating staff, building strong relationships, supporting the recruitment process, and ensuring compliance with company policies and care standards.
Key Responsibilities
- Support the continued growth and development of our Supported Living service
- Allocate work effectively, ensuring rotas are well planned, travel-efficient, and fully covered before leaving the office
- Collaborate with the recruitment team and ensure safe, values-based hiring practices
- Arrange mentoring and shadow shifts for new starters
- Build strong relationships with staff and understand their skills, strengths, and availability
- Maintain up-to-date training records and ensure staff compliance
- Promote an “always striving for outstanding” mindset
- Manage holidays, sickness, and absence, supporting colleagues to meet expectations
- Set up new customers on our systems with accurate, detailed information
- Participate in on-call duties
- Handle confidential information with professionalism and integrity
- Uphold Retain Healthcare’s ethos, values, and commitment to high-quality care
About You
We’re Looking For Someone Who Is:
- Experienced in a similar care coordination role (NVQ Level 3 in Social Care preferred)
- A confident communicator with strong leadership skills
- Highly organised, methodical, and able to meet deadlines
- Motivated, forward-thinking, and proactive
- Skilled at conflict resolution and problem-solving
- Competent with IT systems, Microsoft Office, and databases
- In possession of a full UK driving licence
Please note: Applicants must have unrestricted authorization to work in the UK. Sponsorship is not available.
What Retain Offers You
- A supportive, collaborative working environment
- Free parking
- A commitment to your work-life balance
- Professional training and development opportunities
- Competitive pay
- Your birthday off every year
- Company pension scheme
- Blue Light Card discounts
- Access to our Employee Assistance Programme
Ready to Make a Difference? If you’re passionate about delivering exceptional care and want to join a growing organisation where your contribution truly matters, we’d love to hear from you. Apply today and help shape the future of Supported Living at Retain Healthcare.
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.
Care Co-ordinator – Supported Living in Chippenham employer: Retain Automotive
Contact Detail:
Retain Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Co-ordinator – Supported Living in Chippenham
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those already working at Retain Healthcare. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Retain Healthcare’s values and services. Show us you’re not just another candidate but someone who truly aligns with our mission of high-quality care.
✨Tip Number 3
Practice your communication skills! As a Care Co-ordinator, you’ll need to be a confident communicator. Role-play common interview questions with a friend to nail that delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Retain Healthcare.
We think you need these skills to ace Care Co-ordinator – Supported Living in Chippenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Care Co-ordinator role. Highlight any relevant experience in care coordination and your ability to work with local authorities and health professionals.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about delivering high-quality care. Share specific examples of how you've demonstrated leadership and problem-solving skills in previous roles.
Showcase Your Organisational Skills: Since this role requires strong organisational abilities, mention any tools or methods you use to stay organised. We want to see how you manage your time and prioritise tasks effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Retain Automotive
✨Know the Company Inside Out
Before your interview, take some time to research Retain Healthcare. Understand their values, mission, and the specifics of their Supported Living service. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Coordination Skills
As a Care Co-ordinator, you'll need to demonstrate strong organisational skills. Prepare examples from your past experiences where you've successfully managed schedules, allocated tasks, or resolved conflicts. Be ready to discuss how you can apply these skills to ensure high-quality care.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and conflict resolution skills. Think of specific scenarios you might face in this role and how you would handle them. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
